Quality Supervisor

Romark Logistics; Fort Smith (AR); On-site; USD 70,000; Full time

Job summary

Romark Logistics, a leading logistics provider, is seeking a Quality Supervisor to ensure product quality through inspections and audits. This mid-senior level role requires strong leadership skills and a commitment to quality management within a culture of continuous improvement. The position offers a competitive salary and benefits including medical, dental, and a 401(k) plan.

Benefits

Medical, prescription, vision, and dental

Paid time off and holidays

401(k) and Profit-Sharing Plan

Qualifications

• Experience in audits and compliance preferred.
• Knowledge of OSHA and GMP is a plus.
• Proven experience in CAPA and continuous improvement.

Responsibilities

• Perform inspections and quality audits on products.
• Lead investigations for non-conformities and customer complaints.
• Develop and maintain quality assurance policies.

Skills

Quality Management Systems

Analytical Skills

Organizational Skills

Problem-solving Skills

Communication Skills

Education

3-5 years supervisory experience in quality assurance

Tools

Microsoft Office

Quality tracking/reporting systems

Job description

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Why be average when you can be ROMARKABLE?

Founded in 1954, Romark has established itself as a premier logistics provider with a strategic focus on innovation and technology, including robotics and automation, management of finished goods and plant support. The company leverages its leading-edge technology to provide best-in-class service to clients, including some of the world’s leading consumer packaged goods, pharmaceutical, and retail companies.

As a family-owned company with integrity, we understand the importance of long-term relationships with our employees and their families, customers, and vendors based on respect, flexibility, hard work, and doing the right thing every day. We are currently recruiting for the position of Quality Supervisor.

The tasks and responsibilities required of Quality Supervisor are outlined below:

• Performs hourly checks using mobile devices to verify finished goods coincide with Customer in-plant instructions and standards.
• Performs inspections of packaging and donor candy to verify specifications/requirements are met to better reject or discard materials not up to standards.
• Performs manufacturing quality inspection audits on product as required. (i.e. weight accuracy, bag quality, label accuracy, unusual odor/discoloration)
• Inspection and audit of staged inbound and outbound product. (SKU, visible damage, pallet count)
• Provide general support and assistance in resolving and researching quality discrepancies by reporting them immediately to management.
• Maintains compliance of GMPs, 6S and OSHA standards.
• Responsible to follow all Safety, Quality, and Productivity standards.
• Responsible to perform quality inspections, auditing and updating verification forms (line clearance, safety audits, conformance, sanitation audits)
• Responsible for overseeing the day-to-day activities of the sanitation crew.
• Performs other duties as assigned.
• Champions stretching and ergonomically exercises.
  
  

The Skills And Qualifications Required Are Outlined Below

• Champion of quality within the facility—drives a culture of quality and continuous improvement.
• Develops, implements, and maintains quality assurance policies and standard operating procedures to ensure compliance with customer requirements and internal standards.
• Leads investigations and root cause analyses for non-conformities, customer complaints, and audit finding
• Collaborates with internal departments to develop corrective and preventive action (CAPA) plans.
• Monitors key performance indicators (KPIs) and trends related to product quality and service performance; develops dashboards and reports to support data-driven decision-making.
• Facilitates and coordinates activities associated with internal and external audits, regulatory inspections, and customer assessments.
• Ensures facility readiness and compliance with industry regulations, customer specifications, and company policies.
• Maintains documentation and records in accordance with quality standards and audit requirements.
• Works closely with senior management to address and resolve any identified non-conformities.
• Oversees disposition of non-conforming materials and holds product for inspection as necessary.
• Coordinates investigation and resolution of customer complaints related to product condition or quality
• General:
• Capable of performing and directing the duties of all subordinate positions.
• Analyze and control expenditures of department to conform to budgetary requirements.
• Provide performance feedback and demonstrate coaching behavior on a regular basis to each team member; write and administers annual performance reviews; provides guidance through coaching behaviors, training, discipline and positive recognition to develop and improve performance.
• Establish work procedures and processes that support company and departmental standards, procedures and strategic directives.
• Provide continual evaluation of processes and procedures to meet and/or exceed requirements
• The skill and qualifications required of the Quality Assurance Manager are outlined below:
• 3-5 years of supervisory/management experience in a quality assurance or logistics role.
• Proven experience in quality management systems (QMS), audits, and compliance.
• Familiarity with root cause analysis, CAPA, and continuous improvement methodologies (e.g., Six Sigma, Lean).
• Strong analytical, organizational, and problem-solving skills.
• Proficient in Microsoft Office and quality tracking/reporting systems.
• Excellent written and verbal communication skills.
• Ability to lead and influence cross-functional teams.
• OSHA or GMP knowledge a plus, depending on the industry served
  
  

We Offer An Excellent Benefit And Compensation Package.

• Medical, prescription, vision, and dental.
• Paid time off and holidays.
• Paid Life Insurance, STD, and LTD.
• 401(k) and Profit-Sharing Plan.
  
  

Successful completion of a pre-employment physical, drug screen and background check are required for all qualified applicants.

EOE

Pay: $70,000.00 per year

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Transportation, Logistics, Supply Chain and Storage

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