Quality Supervisor

Kraft Heinz; Columbia Township (MO); On-site; USD 77,800 - 97,300; Full time

Benefits offered by this job

Health, prescription drug, dental, and vision coverage

Paid Time Off and flexible work arrangements

401(k) and life insurance

Job summary

Kraft Heinz is seeking a Quality Supervisor for their Columbia Plant. The role entails implementing and executing their Quality Chain Management System while ensuring compliance with all food safety and quality policies. The ideal candidate must possess 5-10 years of QA experience in food manufacturing, leadership skills, and a Bachelor's degree in a relevant field.

The supervisor will oversee quality labs, handle customer complaints, and lead continuous improvement initiatives. This position offers a competitive salary and a range of benefits including health coverage and employee assistance programs.

Qualifications

• Bachelor's degree in food science, microbiology, or related field.
• 5-10 years of QA experience in food manufacturing, including leadership.
• Knowledge of food safety and USDA regulatory requirements.

Responsibilities

• Implement quality policies and ensure compliance with food safety regulations.
• Lead quality risk management programs and maintain robust safety measures.
• Drive team engagement and develop quality knowledge among plant employees.

Skills

Collaboration and communication

Quality Assurance experience

Knowledge of food safety regulations

Leadership skills

Statistical analysis techniques

Education

Bachelor’s degree in food science or microbiology

Tools

HACCP

PCQI

FSSC 22000 certifications

Job description

Job Purpose

The Quality Supervisor is responsible for implementing and executing the Kraft Heinz Quality Chain Management System at the plant level, including distribution and local storage sites. The role controls all products and processes in the plant through strict adherence to policies, specifications, and standards, and utilizes methods, tools, and procedures to deliver zero defects from incoming raw materials to outgoing finished goods within a food‑safe environment. The supervisor ensures facility personnel are properly resourced and trained, leads continuous improvement of conformance quality using L6S tools, and handles significant managerial responsibilities such as hiring, talent development, and budget management.

Essential Functions & Responsibilities

• Implement and assure compliance with all food safety, regulatory, and quality policies.
• Lead implementation of the Kraft Heinz Quality Risk Management Program (QRMP) and associated policies at plant.
• Ensure compliance with applicable food safety regulations including USDA, FDA, and local authorities.
• Lead and maintain robust food safety programs (QRMP, HACCP, sanitation, pest control, GMP, traceability).
• Ensure implementation of and compliance with sanitation policies, programs, and procedures.
• Ensure compliance with regulatory, customer, and third‑party audits including FSSC 22000.
• Review quality management system metrics with the plant leadership team and BU Quality monthly.
• Ensure appropriate documentation to support compliance with policies and procedures.
• Oversee plant quality labs to ensure all methods, equipment, and measurements meet gauge reliability and repeatability standards.
• Develop standard work through documentation and training to standards.
• Handle customer complaints and ensure timely investigation and resolution.
• Drive team member engagement through strong leadership, career development, and conflict management.
• Prepare for and participate in internal and external quality audits, ensuring all corrective and preventive action timelines are adhered to.
• Oversee monitoring and record keeping for CCPs, OPrPs, and all mandated quality checks, testing, sampling, and sanitation activities.
• Collaborate cross‑functionally with operations, maintenance, and supply chain teams to uphold quality standards.

Expected Experience & Required Skills

• Bachelor’s degree in food science, microbiology, or related field.
• 5‑10 years of QA experience in food manufacturing, including leadership.
• Ability to collaborate and communicate effectively with factory peer teams and hourly associates.
• Experience with CQE.
• Knowledge of food safety and USDA regulatory requirements.
• Fundamental statistics (DMAIC, DFSS, Lean, metrology, MSA, sampling procedures).
• HACCP, PCQI, and FSSC 22000 certifications.
• Strong knowledge of GMPs and sanitation, including sanitary design and pest control.
• Experience developing quality knowledge for all plant employees; coaching, guidance, and role modeling quality standards.

Work Environment & Schedule

Manufacturing plant environment with heavy machinery and equipment. Shifts, weekends, and overtime are required as needed.

Physical Requirements

Frequent activity or conditions sustained 1/3 to 2/3 of working hours; upright stance, keyboard or text input; sedentary—occasionally exerting 0–10 lbs. of force, limited movement from workstation for brief periods of time.

Compensation

New Hire Base Salary Range: $77,800.00 – $97,300.00. Eligible for a performance‑based bonus as per plan terms.

Benefits

• Health, prescription drug, dental, vision, and screening/assessment coverage.
• Paid Time Off, company holidays, leave of absence, flexible work arrangements, recognition, and training.
• Employee Assistance Program, wellbeing programs, and family support programs.
• 401(k), life, accidental death & dismemberment, and disability coverage.

Location

Columbia Plant

Equal Opportunity Employer

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. For reasonable accommodation in the job application process, applicants may contact [e-mail].