Quality Supervisor

ArdaghGroup; Chicago (IL); On-site; USD 85,000 - 128,000; Full time

Job summary

Ardagh Metal Packaging in Chicago seeks a Quality Supervisor to lead daily quality operations on the plant floor and serve as the key backup to the Quality Manager. You will own the frontline quality presence and drive issue resolution in a fast-paced manufacturing environment.

The role requires lean manufacturing experience, strong communication skills, and the ability to train procedures, perform audits, and coordinate metrology tasks.

Qualifications

• Associates degree or technical equivalent is required.
• Minimum 1 year experience in high-speed manufacturing.
• Demonstrated ability to manage people in a lean environment.
• Excellent written and verbal communications.
• Ability to relate and communicate across the organization.
• Ability to understand and apply basic statistics and specifications.
• Ability to read, understand and train procedures.
• Limited travel (up to 15%).

Responsibilities

• Main quality presence in the manufacturing area.
• Resolution of daily quality issues and support to the Quality Manager.
• Assist Supervisor with daily product changeovers and equipment adjustments.
• Lead GMP, ISO and SQF compliance activities and audits.
• Coordinate gauge servicing and metrology tasks.
• Enter and track customer complaints; provide root-cause analysis.
• Support continuous improvement initiatives and training sessions.
• Prepare for customer and supplier audits; manage audits.

Skills

Communications

Organizational communication

Statistics & specs

Procedures training

Education

Associates degree or technical equivalent

Undergraduate degree

Job description

Role Description

Quality Supervisor position is to be the internal plant lead on daily quality operations. The role is considered the key backup to the Quality Manager.

Key Responsibilities

• Main Quality presence in the manufacturing area
• Highly engaged with daily quality issue resolution
• Assist Supervisor in daily product changeovers
• Involvement in equipment adjustments
• Facilitate action items identified in the morning production meeting
• Complete equipment overhaul set-up/follow-up checks
• Assist Production Supervisor with on crew production issues and reporting
• Verify critical alarms and percent checks done are answered/completed in accordance with plant goal
• Monitor and report OOS (Out Of Specification)/OOC (Out of Control) alarms
• Metal trial organization, data collections, and data entry
• Maintain the Metrology System in accordance with plant and corporate procedure
• Perform weekly gauge verifications
• Coordinate gauge servicing
• Troubleshoot/repair gauge issues
• Customers & Suppliers complaints entry
• Provide root cause and corrective actions for NOC and HFI events
• Verification follow-ups on corrective actions
• Verify correct HFI procedures are being followed
• Collect/Submit Customer samples, data (Certificate of Compliance and Certificate of Analysis) as required
• Make visits as needed
• Voice of Customers surveys conducted as needed
• Monitor customer Defective Material Report system for issues and acknowledge as needed
• Perform internal audits on ISO procedures and Safe Quality Food policies
• Customer audit prep
• Warehouse (Internal & External)
• Safe Quality Food audit prep
• Non-conforming Supplier Product, Supplier NOC
• Supplier complaint resolution: entry and tracking
• Incoming shipments inspection
• Material Trial management, data collection and approval
• Backup for the Quality Manager when Quality Manager is out of the plant
• Performs projects assigned by Quality Manager
• Flexible to work off-shift/weekends
• Actively participate in Continuous Improvement teams
• Perform training sessions with workforce on procedures, gauges, and defect recognition
• Manage equipment issues in parallel with the production supervisor
• Lead Good Manufacturing Audits (GMP)

Requirements

Preferred:

• Can and/or End manufacturing, familiarity with beverage industry packaging operations
• Lean, Six Sigma: minimum working knowledge of tools
• GMP, ISO, and SQF Audit experience
• Understanding of Safe Quality Food and ISO 9000 standards
• Undergraduate degree
• Intermediate MS Excel skills

Required:

• Associates degree, or technical equivalent.
• Minimum 1 year experience in a high speed manufacturing.
• Demonstrated ability to manage people and work hands on in a lean environment.
• Excellent communications written and verbal.
• Ability to relate and communicate to entire organization.
• Ability to understand and apply Basic Statistics and Specifications.
• Ability to read, understand and train procedures.
• Limited travel (up to15%).

Company Information

Ardagh Metal Packaging is a leading global supplier of sustainable, infinitely recyclable metal beverage cans to brand owners. A subsidiary of sustainable packaging business Ardagh Group and a leading industry metal packaging company, Ardagh Metal Packaging employs more than 6,300 people across Europe, North America and Brazil, with sales of approximately $4.7 billion.

Ardagh Metal Packaging believes that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued and can work to their full potential. We offer exciting and rewarding opportunities for talented and creative people.

If you have ambition and want to make an impact with your career, come and join our team - you'll enjoy the journey!

Equal Opportunity Statement

Ardagh Metal Packaging - North America has been and will continue to be an equal opportunity employer. All employment decisions are made without regard to sex, gender (including pregnancy, childbirth, breast feeding, and related conditions), sexual orientation, gender identity, gender expression, race, creed, religion (including religious dress and grooming), color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition, genetic information, marital or domestic partner status, age, veteran or military status or any other basis prohibited by federal, state, or local law. Discrimination against any employee or applicant based on any of these factors is prohibited.

Salary and Benefits

The anticipated base annual salary range for this role is between $85,400 and $128,200 per year.

This role is bonus eligible. The bonus incentive program is based on company meeting or exceeding targets.

Ardagh Metal Packaging also offer a comprehensive benefits program including medical, prescription, dental and vision coverage with an opportunity to earn a medical/prescription premium reduction by completing a qualified wellness activity. The Company also offers a 401(k) Plan. Ardagh Metal Packaging benefits may be amended at any time.

Location

Nearest Major Market: Chicago