Quality Specialist: ISO, CAPA & Process Excellence

RR Donnelley & Sons; Village of Plover (WI); In loco; USD 64.000 - 98.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) match

Life insurance

Parental leave

Adoption assistance

Tuition assistance

Descrizione del lavoro

RR Donnelley & Sons in Plover, WI seeks an experienced Quality Specialist to ensure conformance to quality standards and assist customers, sales, suppliers and division staff in establishing achievable quality standards. You will communicate expectations, evaluate inputs, and support ISO/QMS activities.

The role involves interacting with multiple stakeholders, conducting audits, color approvals, and driving CAPA processes to minimize defects and delays while supporting continuous improvement.

Competenze

• Bachelor degree strongly preferred but not required.
• Experience in an FDA regulated environment preferred.
• Knowledge of CAPA processes and their role in quality management.
• Familiarity with a Quality Management System (QMS).
• Ability to recognize anomalies and critical situations and respond appropriately.
• Strong communication skills with internal/external customers and co-workers.
• Proficient in Microsoft Office; Google Suite knowledge preferred.

Mansioni

• Establish and coordinate lines of communication between customers, sales, suppliers and division personnel.
• Interact with customers, suppliers, vendors and division personnel regarding quality and production issues.
• Evaluate input material on a job and guide customers to deliver material for high quality results.
• Perform press color approvals for internal and external jobs.
• Assist in developing procedures to reduce process variation and manufacturing delays.
• Help establish quality standards and certify conformance to company and industry standards.
• Communicate with sales, customer service and customers to resolve quality issues.
• Negotiate resolution of customer or manufacturing complaints.
• Assist in creating and maintaining the statistical process control program.
• May be responsible for ISO programs including audits and training.
• Perform other related duties and participate in special projects.

Conoscenze

Strong communication

CAPA knowledge

Quality management

Issue resolution

MS Office proficiency

Google Suite knowledge

Formazione

Bachelor degree in related field

Strumenti

QMS

Microsoft Office

Google Suite

Descrizione del lavoro

RR Donnelley & Sons in Plover, WI seeks an experienced Quality Specialist to ensure conformance to quality standards and assist customers, sales, suppliers and division staff in establishing achievable quality standards. You will communicate expectations, evaluate inputs, and support ISO/QMS activities.

The role involves interacting with multiple stakeholders, conducting audits, color approvals, and driving CAPA processes to minimize defects and delays while supporting continuous improvement.