Quality Specialist

Socket.dev; Wilsonville (OR); On-site; USD 47,000 - 69,000; Full time

Job summary

Eaton is seeking a Quality Specialist for an onsite, full-time role in the United States. The position includes quality system support, investigations, and cross-functional collaboration to improve product quality and customer satisfaction.

Applicants should have at least 1 year in quality, a high school diploma or GED, and the ability to work without sponsorship. Salary ranges from $47,000 to $69,000 plus potential incentives.

Qualifications

• High School Diploma or GED required; associate degree preferred.
• 1+ year quality-related experience in manufacturing or similar setting.
• Authorised to work in the U.S. without sponsorship now or in the future.

Responsibilities

• Support warranty and customer complaint investigations with data and corrective actions.
• Analyze quality metrics (FPY, scrap, rework, audits) for trends and improvements.
• Maintain calibration records and support measurement system compliance.
• Participate in quality reviews and cross-functional meetings; assist training on procedures.

Skills

Quality experience

Data analysis

Documentation

Continuous improvement

Education

High School Diploma or GED

Associate degree (preferred)

Tools

Minitab

Power BI

Excel

Job description

Eaton’s ES AMER ARS PDCADdivision is currently seeking aQuality Specialist. This is a Full-Time role working Monday-Friday, Daylight hours. This is an onsite role.

The expected annual salary range for this role is $47000- $69000a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

The Quality Technician provides quality support for assigned product lines and manufacturing operations. Assists in maintaining quality systems, conducting inspections and investigations, resolving nonconformance issues, and supporting continuous improvement initiatives. Works with cross-functional teams to improve product quality, customer satisfaction, and operational performance while ensuring compliance with Eaton Quality Management System requirements and applicable industry standards.

Roles & Responsibilities

• Support warranty and customer complaint investigations by gathering data, reviewing returned products, documenting findings, and assisting with corrective action implementation.
• Analyze quality performance metrics including FPY, scrap, rework, customer complaints, and audit results to identify trends and improvement opportunities.
• Maintain calibration records and support measurement system compliance activities for assigned areas.
• Participate in product line quality reviews and cross-functional meetings to communicate quality performance and improvement opportunities. Assist with training team members on quality procedures, inspection requirements, and quality system expectations.
• Support assigned product lines and manufacturing operations by investigating quality concerns and assisting with implementation of corrective actions.
• Perform inspections, audits, and quality assessments to verify compliance with product specifications, procedures, and quality standards.
• Assist in root cause investigations utilizing quality tools such as A3, 8D, Pareto analysis, Fishbone diagrams, and 5-Why methodology.
• Process and investigate nonconforming materials, including containment activities, documentation, verification of corrective actions, and communication of quality concerns.
• Maintain quality records, procedures, work instructions, inspection plans, and other controlled documentation required by the Quality Management System.
• Participate in internal audits and support corrective action activities resulting from audit findings.
• Assist manufacturing and support functions in establishing and maintaining quality control methods and inspection techniques.
• Support implementation of continuous improvement projects focused on reducing defects, improving process capability, and enhancing customer satisfaction.
• Other duties as assigned

Qualifications:

Basic (Required) Qualifications:

• High School Diploma or GED from an accredited institution.
• 1+ year of quality related experience
• Must be legally authorized to work in the U.S. without company sponsorship now and in the future
• No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of the facility listed will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation

Preferred:

• Associate degree in a technical or engineering-related discipline.
• Experience reading engineering drawings, schematics, and specifications.
• Experience performing inspections, testing, or troubleshooting activities.
• Proficiency with Microsoft Office applications.
• Experience working within ISO 9001 or similar quality management systems.
• ASQ Certified Quality Technician (CQT) or equivalent certification.
• Experience using problem-solving tools such as A3, 8D, FMEA, PPAP, or SPC.
• Experience with Minitab, Power BI, or quality data analysis tools.
• Knowledge of manufacturing processes and electrical products.

Additional Information:

Work Environment

• Production facility environment with Personal Protective Equipment requirements including safety shoes, protective eyewear, and high visibility vest. Closed non-temperature-controlled environment.
• Ability to lift 35lbs. per person and 70lbs. with a buddy lift; bend, twist, grab, reach, stand, walk, push, pull, use both hands to lift and lower materials, and perform all other essential duties with or without reasonable accommodations.

Travel Requirements

• None

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.