Quality Technician

Eaton Corporation; Wilsonville (OR); On-site; USD 47,000 - 69,000; Full time

Benefits offered by this job

Variable incentive program

Job summary

Eaton Corporation in the United States is seeking a Quality Technician for a full-time, on-site role (Mon-Fri, daytime). The salary range is $47,000–$69,000 per year and eligible for a variable incentive program.

The position involves supporting warranty investigations, analyzing quality performance metrics, maintaining calibration records, and participating in product line quality reviews. Strong problem-solving skills and ISO 9001 familiarity are preferred.

Qualifications

• High School Diploma or GED required.
• 2+ years in manufacturing, quality, testing or related technical work.
• Authorized to work in the U.S. without sponsorship now and in the future.
• No relocation benefit; candidates within 50 miles of the facility considered.

Responsibilities

• Support warranty investigations by gathering data, reviewing returned products, documenting findings and assisting with corrective actions.
• Analyze quality metrics including FPY, scrap, rework, customer complaints, and audit results to identify trends and improvements.
• Maintain calibration records and support measurement system compliance activities.
• Participate in product line quality reviews and cross-functional meetings to communicate quality performance and improvements.
• Investigate quality concerns and assist with implementation of corrective actions.
• Perform inspections, audits, and quality assessments to verify compliance with specs and standards.
• Assist in root cause investigations using tools like A3, 8D, FMEA, PPAP, or SPC.
• Process nonconforming materials, containment, documentation and communication of quality concerns.
• Maintain quality records, procedures, work instructions and inspection plans under QMS.
• Participate in internal audits and support corrective actions from findings.
• Support continuous improvement projects to reduce defects and improve process capability.

Skills

Root-cause analysis

Data analysis

Quality inspections

Cross-functional collaboration

Education

High School Diploma or GED

Associate degree in technical discipline

Tools

A3

8D

FMEA

PPAP

SPC

Minitab

Power BI

Job description

Eaton’s ES AMER ARS PDCAD division is currently seeking a Quality Technician. This is a Full-Time role working Monday-Friday, Daylight hours. This is an onsite role.

The expected annual salary range for this role is $47000 - $69000 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

• Support warranty and customer complaint investigations by gathering data, reviewing returned products, documenting findings, and assisting with corrective action implementation.
• Analyze quality performance metrics including FPY, scrap, rework, customer complaints, and audit results to identify trends and improvement opportunities.
• Maintain calibration records and support measurement system compliance activities for assigned areas.
• Participate in product line quality reviews and cross-functional meetings to communicate quality performance and improvement opportunities. Assist with training team members on quality procedures, inspection requirements, and quality system expectations.
• Support assigned product lines and manufacturing operations by investigating quality concerns and assisting with implementation of corrective actions.
• Perform inspections, audits, and quality assessments to verify compliance with product specifications, procedures, and quality standards.
• Assist in root cause investigations utilizing quality tools such as A3, 8D, Pareto analysis, Fishbone diagrams, and 5-Why methodology.
• Process and investigate nonconforming materials, including containment activities, documentation, verification of corrective actions, and communication of quality concerns.
• Maintain quality records, procedures, work instructions, inspection plans, and other controlled documentation required by the Quality Management System.
• Participate in internal audits and support corrective action activities resulting from audit findings.
• Assist manufacturing and support functions in establishing and maintaining quality control methods and inspection techniques.
• Support implementation of continuous improvement projects focused on reducing defects, improving process capability, and enhancing customer satisfaction.
• Other duties as assigned

Roles & Responsibilities

• Support warranty and customer complaint investigations by gathering data, reviewing returned products, documenting findings, and assisting with corrective action implementation.
• Analyze quality performance metrics including FPY, scrap, rework, customer complaints, and audit results to identify trends and improvement opportunities.
• Maintain calibration records and support measurement system compliance activities for assigned areas.
• Participate in product line quality reviews and cross-functional meetings to communicate quality performance and improvement opportunities. Assist with training team members on quality procedures, inspection requirements, and quality system expectations.
• Support assigned product lines and manufacturing operations by investigating quality concerns and assisting with implementation of corrective actions.
• Perform inspections, audits, and quality assessments to verify compliance with product specifications, procedures, and quality standards.
• Assist in root cause investigations utilizing quality tools such as A3, 8D, Pareto analysis, Fishbone diagrams, and 5-Why methodology.
• Process and investigate nonconforming materials, including containment activities, documentation, verification of corrective actions, and communication of quality concerns.
• Maintain quality records, procedures, work instructions, inspection plans, and other controlled documentation required by the Quality Management System.
• Participate in internal audits and support corrective action activities resulting from audit findings.
• Assist manufacturing and support functions in establishing and maintaining quality control methods and inspection techniques.
• Support implementation of continuous improvement projects focused on reducing defects, improving process capability, and enhancing customer satisfaction.
• Other duties as assigned

Qualifications:

Basic (Required) Qualifications:

• High School Diploma or GED from an accredited institution.
• 2+ years of experience in manufacturing, quality, testing, inspection, or a related technical environment.
• Must be legally authorized to work in the U.S. without company sponsorship now and in the future
• No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of the facility listed will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation

Preferred:

• Associate degree in a technical or engineering-related discipline.
• Experience reading engineering drawings, schematics, and specifications.
• Experience performing inspections, testing, or troubleshooting activities.
• Proficiency with Microsoft Office applications.
• Experience working within ISO 9001 or similar quality management systems.
• ASQ Certified Quality Technician (CQT) or equivalent certification.
• Experience using problem-solving tools such as A3, 8D, FMEA, PPAP, or SPC.
• Experience with Minitab, Power BI, or quality data analysis tools.
• Knowledge of manufacturing processes and electrical products.

Additional Information:

Work Environment

• Production facility environment with Personal Protective Equipment requirements including safety shoes, protective eyewear, and high visibility vest. Closed non-temperature-controlled environment.
• Ability to lift 35lbs. per person and 70lbs. with a buddy lift; bend, twist, grab, reach, stand, walk, push, pull, use both hands to lift and lower materials, and perform all other essential duties with or without reasonable accommodations.

Travel Requirements:

• None

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.