Supervisor, Divisional Technical Training

New Hampshire Ball Bearings, Inc (NHBB); Peterborough (NH); On-site; USD 90,000 - 120,000; Full time

Job summary

New Hampshire Ball Bearings, Inc. (NHBB) in Peterborough, NH, seeks a Supervisor of Divisional Technical Training to lead the development and continuous improvement of our manufacturing training program.

You will manage Technical and NEOP Trainers, drive curriculum, and oversee performance tracking to ensure compliance with aerospace standards. You will own the Master Skills Tracking Matrices, collaborate with CI, Engineering and Quality teams, and report progress to senior leadership while

Qualifications

• Minimum of 5 years training experience in a manufacturing environment.
• At least 2 years in a supervisory or program leadership role.
• Experience navigating aerospace regulations.
• Hands-on experience with LMS/MES/ERP systems.
• Certifications in Instructional Design or Lean Six Sigma preferred.

Responsibilities

• Manage, mentor, and evaluate the performance of staff including NEOP Trainer and Technical Trainers.
• Guide curriculum development and classroom/hands-on execution.
• Design and develop training curriculum, lesson plans, and materials; drive LMS configuration and tracking.
• Establish KPIs to track and report progress to senior leadership; recommend improvements.
• Audit training outcomes to verify employees perform their duties correctly.
• Collaborate with CI, Engineering and Quality to address skill gaps and improve operations.
• Own Master Skills Tracking Matrices for all manufacturing employees.
• Ensure training records, certifications, and qualification pipelines comply with aerospace standards.
• Serve as SME for internal and external training audits (e.g., NADCAP, AS9100).

Skills

Leadership

Instructional design

Engineering drawings

Aerospace regs

Organization

Communication

Education

Bachelor’s/Associate degree in Engineering/Ed/HR or related

4+ years manufacturing training/supervisory experience

Tools

LMS

MES

ERP

Job description

Supervisor, Divisional Technical Training

#NHBP-392

Peterborough, New Hampshire, United States

Location

Peterborough , New Hampshire , United States

Shift

1st Shift

About Us

New Hampshire Ball Bearings, Inc. (NHBB) is a leading manufacturer of precision bearings and complex bearing assemblies for the aerospace, defense, medical, dental, and high technology markets. Founded in Peterborough, NH in 1946, our almost 8 decades of success are rooted in our commitment to the safety, health and wellness of our employees, and partnerships with our customers, suppliers and the communities that surround us.

Job Description

Job Summary:

The Divisional Training Supervisor is responsible for the development, effectiveness, and continuous improvement of the division's training program, ensuring all manufacturing personnel are competent, productive, and compliant. This role directly manages the Technical and NEOP Trainers, overseeing curriculum development, program execution, and performance tracking. Additionally, they own the manufacturing skills matrices to guarantee strict compliance with aerospace regulations (e.g., AS9100) and customer contracts.

Essential Duties and Responsibilities:

• Manage, mentor, and evaluate the performance of their supporting staff, including the NEOP Trainer and the Technical Trainers.
• Guide the NEOP Trainer on curriculum development, adult learning methodologies, and effective classroom/hands-on execution.
• Design and develop technical training curriculum, lesson plans, and materials for the Technical Trainers to deliver. Drive LMS configuration and utilization to manage training storage, scheduling, and completion tracking.
• Establish key performance indicators (KPIs) to track, analyze, and report on the overall progress, performance, and maturity of the division's training initiatives. Report to senior leadership for the division and company on progress & challenges, and recommend improvements to enhance the program.
• Systematically audit training outcomes to verify that employees are successfully performing their required job functions.
• Partner with internal departments such as CI, Engineering, and Quality teams to design training interventions that proactively address skill gaps, reduce nonconformances, and support operational excellence.
• Own accountability for the Master Skills Tracking Matrices for all manufacturing employees across the division.
• Ensure all training records, certifications, and qualification pipelines comply with aerospace regulatory standards and specific customer contracts.
• Serve as the primary subject matter expert (SME) and lead spokesperson for all internal and external training audits (such as NADCAP or AS9100).

Job Skills & Abilities:

• Proven ability to lead, develop, and inspire direct reports in a fast-paced environment.
• Mastery of adult learning principles, instructional design, and blended learning methodologies (classroom, virtual, hands-on, and simulation).
• Ability to read and interpret complex engineering drawings, blueprints, technical manuals, and standard operating procedures (SOPs).
• High attention to detail with deep familiarity regarding aerospace regulatory requirements and quality management systems.
• Strong organizational skills to manage multiple curriculum developments, training schedules, and system-wide tracking projects simultaneously.
• Exceptional written, verbal, and presentation skills, with the ability to communicate effectively with shop-floor operators, customer auditors, and executive leadership.

Education and Experience:

• Minimum of 5 years of training experience in a manufacturing environment, with at least 2 years in a supervisory or program leadership role.
• Demonstrated experience navigating strict aerospace regulations.
• Hands-on experience managing and auditing training records, ideally through a Learning Management System (LMS), MES, or ERP environment.
• Bachelor’s or Associate’s degree in Engineering, Education, Human Resources, or a related technical discipline OR a minimum of 4 years of equivalent hands on experience in manufacturing, continuous improvement, or managerial roles involving training tracking, curriculum development and supervisory skills.
• Certifications: Professional certifications in Instructional Design, Adult Education, or relevant industry standards (e.g., ASQ, Lean Six Sigma, IPC-CIT) preferred.

Work Location: 100% on-site

Physical Requirements:

• Must be able to access, navigate, and perform audits across all departments and production floor areas within the assigned worksite.
• Ability to work in a manufacturing shop-floor environment (exposure to noise, machinery, and industrial materials while wearing appropriate PPE).
• Willingness to travel as needed to support corporate initiatives or customer audits (~5–10%).

WORK AUTHORIZATION:Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S. This is not a position for which sponsorship will be provided.

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#NHBBP

MinebeaMitsumi and its affiliates including New Hampshire Ball Bearings, NMB Technologies Corporation, NMB USA, C&A Tool, the "Company", is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at the company are based on business needs, job requirements and individual qualifications, without regard to race, age, creed, religion, color, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital, military or veteran status, or physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and regulations (referred to as "protected characteristics").