Quality/Risk Specialist II

SmartRecruiters, Inc.; Troy (MI); On-site; USD 80,000 - 110,000; Full time

Job summary

Henry Ford Health is seeking a Quality/Risk Specialist II for the Nursing Admin - Ambulatory department at Henry Ford Medical Center – Troy. The role focuses on surveillance, analysis, and prevention of patient safety events, with collaboration across multidisciplinary teams to minimize risk and improve care quality.

Responsibilities include sentinel event and safety investigations, trend analysis, and contributing to risk management program development and staff education.

Qualifications

• Requires risk and safety event management experience.
• Experience leading/facilitating multidisciplinary process improvements at unit or system level.
• Ability to design and implement process improvements to meet Joint Commission, CMS and other regulatory standards.

Responsibilities

• Surveil, analyze, and prevent events that may injure patients or lead to malpractice claims.
• Collaborate with multidisciplinary health care teams to reduce adverse medical outcomes and liability.
• Engage in sentinel event investigations, safety event investigations, and trend analysis; contribute to risk management program development and educational in-services.

Skills

Risk and safety event management

Multidisciplinary process improvement

Process improvement design & execution

Education

Masters degree in healthcare related field or JD

Bachelor's degree with 5+ years experience

Job description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

Department

Nursing Admin - Ambulatory

Henry Ford Medical Center – Troy

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM.

GENERAL SUMMARY:

Under minimal direction, the Quality/Risk Specialist (QRS) II supports the effective surveillance, analysis, and prevention of events which may injure patients, lead to malpractice claims, and cause loss to the health care system. The QRS II collaborates with multidisciplinary health care teams to reduce and prevent adverse medical outcomes, minimize the risk of injury to patients, staff and visitors, and control any associated liability. The QRS II will be involved in sentinel event investigations, safety event investigation and trend analysis, risk management program development, educational in-services and process improvement projects.

Qualifications

EDUCATION AND EXPERIENCE:

• Masters degree in healthcare related field or JD, with 3-5 years experience preferred.
• Bachelors degree would be considered with minimum of 5 years of experience.
• Experience required includes risk and safety event management, multidisciplinary process improvement experience as a team leader or project facilitator at business unit or System level, and experience designing and implementing process improvements at the business unit or System level to facilitate compliance with Joint Commission, CMS and other regulatory bodies.