Quality Representative Level 1 - Life Science Div 2nd Shift

Langham Logistics; Easton (Northampton County); On-site; USD 23,000 - 36,000; Full time

Job summary

Langham Logistics Inc. in Easton, PA is seeking a Quality Representative Level 1 for the Life Science Division on the 2nd shift (3pm–11:30pm). The role focuses on QC checks, discrepancy handling, and accurate inventory control in a GMP warehouse.

The incumbent will collaborate cross-functionally, maintain client communication per SOPs, and document quality records in QT9 while adhering to safety guidelines. Experience with GMP and forklift is a plus.

Qualifications

• High school diploma or GED required.
• 1–2 years in Quality Control or related GMP environment.
• Forklift experience a plus.

Responsibilities

• Perform QC checks on all incoming and outgoing materials to ensure accurate shipping and receiving.
• Gather information to determine if a shipment has a discrepancy.
• Ensure accurate inventory by dropping materials into deviation accurately.
• Collaborate with departments on discrepancies or questions for deviating material or processes.
• Ensure proper client communication regarding quality issues per SOPs and Client Quality Agreement.
• Identify and track errors, communicating with external and internal stakeholders to support case management.
• Follow safety and security guidelines in all duties.

Skills

Quality Control

Communication

Analytical Skills

Teamwork

Proactiveness

Organization

Attention to detail

Education

High school diploma or GED

Tools

QT9

Forklift experience

Job description

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Quality Representative Level 1 - Life Science Div 2nd Shift

EAS Quality Amgen Non-Exempt Clerical Easton, PA, US

Quality Representative Level 1- Life Science Div 2nd Shift

**This is a 2nd shift role ** 3pm-11:30pm

Summary

The Quality Associate contributes to meeting Langham Logistics goals of exceptional Client service, quality, process improvement, and profitability by performing the following tasks:

• Ensuring accurate shipping and receiving by performing QC checks on all incoming and outgoing materials;
• Gathering all applicable information to determine if a shipment has a discrepancy
• Ensuring accurate inventory management by ensuring materials are dropped into deviation accurately
• Collaborate among departments on discrepancies or questions for deviating material or processes
• Ensuring proper Client communication as it relates to Quality issues according to the SOPs and/or the Client Quality Agreement.
• Identifying and tracking errors, communicating with external and internal stakeholders to support case management.

Evaluation of performance

Performance will be evaluated based on meeting the requirements of the job description; meeting performance metrics and other quality indicators established for this position; working according to specifications, policies, and standards established by Langham Logistics; working effectively in a team environment; and providing a high level of internal and external Client service. The Quality Representative is expected to operate according to all safety and security guidelines.

Performance metrics

Performance metrics for this position will be established annually based on: Quality of work, productivity, and attendance.

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Keyoutcomes expected

The Quality Associate is expected to:

• Work according to Langham Logistics company values, policies and procedures;
• Meet established quality and productivity metrics;
• Keep work areas neat and clean;
• Accept or reject material based on quality/regulatory standards and Client requirements;
• Physically check all incoming and outgoing materials for damage and other discrepancies;
  • Identify and report discrepancies between paperwork/orders and physical product delivered;
  • Initiate and oversee quality records in QT9;
  • Collaborate with cross-functional teams to ensure product accurately segregated and marked in deviation area;
  • Ensuring proper documentation for client communication as it relates to discrepancies and damages
  • Provide courteous, professional service to both internal and external stakeholders;
  • Present a positive image of Langham Logistics.

Critical skills, knowledge,and behaviors

• Communication – ability to effectively communicate to internal and external teams both verbally and written in an appropriate manner.
• Analytical Skills – ability to thoughtfully analyze a wide variety of information and data to make key decisions regarding potential risks associated with product quality.
• Teamwork – ability to establish professional relationships and rapport with internal and external peers and management.
• Proactiveness – ability to anticipate potential problems and risks related to product, operations, and investigate solutions.
• Organization – ability to manage multiple quality records with various due dates to ensure timely completion and maintain records in a readily retrievable format
• High detail orientation and accuracy.
• High school diploma or GED required.
• 1-2 years’ experience in Quality Control or related field within a GMP facilityForklift experience a PLUS

Workenvironment

Work is performed in a warehouse/office/external environment with multiple zones of varying temperature: frozen, refrigerated, controlled room temperature, and environmental.

Physical movements including bending, stooping, and lifting up to 50 pounds as part of daily work routine. Will be working on concrete in a warehouse environment (subject to heat and cold).

Disclaimer

This job description is not intended to be all-inclusive. This position may be required to perform other related duties assigned to meet the ongoing needs of the organization. Langham reserves the right to modify job responsibilities and expectations as business demands evolve.