Quality & Records Manager, QMS Leader

Fashion Institute of Design & Merchandising; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

HDR is seeking a knowledgeable Quality and Records Manager for the New York area to lead the local Quality Management System and represent HDR’s quality Office with area leadership. You will guide project teams on quality plans and ensure compliance with QMS and ILG requirements.

You will build training, report on QMS performance, partner across functions, and maintain onboarding for new staff. The role demands strong communication, collaboration, and the ability to mitigate risk while keeping

Qualifications

• Professional degree or equivalent years of experience.
• A minimum of 6 years industry experience with a minimum of 3 years in related quality fields.
• Applicable quality certification (or ability to obtain).
• A firm understanding of QMS fundamentals.
• Proven skills in staff communication and engagement.
• Strong verbal and written communication with investigative interview experience.
• Strong familiarity with MS Excel, Word, Adobe PDF and PowerPoint.

Responsibilities

• Serve as the local leadership representative for quality and support the implementation of the QMS.
• Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience.
• Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office.
• Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate.
• Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.).
• Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization.
• Respond to staff questions or issues related to policies and procedures related to the organization's QMS.
• Identify local opportunities for training and support through monitoring loss trends due to quality related issues.

Skills

Verbal communication

Written communication

Interviewing

Education

Professional Degree

Tools

MS Excel

MS Word

Adobe PDF

PowerPoint

Job description

HDR is seeking a knowledgeable Quality and Records Manager for the New York area to lead the local Quality Management System and represent HDR’s quality Office with area leadership. You will guide project teams on quality plans and ensure compliance with QMS and ILG requirements.

You will build training, report on QMS performance, partner across functions, and maintain onboarding for new staff. The role demands strong communication, collaboration, and the ability to mitigate risk while keeping