Quality Program Manager

Commonspirit; Tacoma (WA); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading healthcare organization seeks a Quality Program Manager to enhance clinical quality management and improve patient outcomes. This role involves collaborating with various teams, overseeing quality initiatives, and applying best practices in a fast-paced healthcare environment. The ideal candidate will have a degree in healthcare and extensive experience in quality improvement methodologies.

Qualifications

• Bachelor's degree required with 5 years of experience.
• 3 years in acute care management, including Quality Improvement.
• Certification in Quality Improvement Methodology preferred.

Responsibilities

• Plan and evaluate clinical quality management initiatives.
• Collaborate with multi-disciplinary teams on performance projects.
• Monitor quality indicators to address weaknesses.

Skills

Quality Improvement

Data Collection

Analytical Skills

Problem Solving

Education

Bachelor’s degree in healthcare administration or related field

Master’s degree in a healthcare discipline

Tools

LEAN

Six Sigma

Virginia Mason Production System

Job description

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*Responsibilities*

This job is responsible for planning, implementing and evaluating evidence-based clinical quality management/improvement plans/programs/initiatives for the assigned Virginia Mason Franciscan Health (VMFH) facility or regional program (e.g. Leapfrog) designed to achieve measurable improvements in patient perception/safety, utilization of clinical resources and sustained achievement of desired clinical outcomes. Work focuses on all aspects of quality process improvement and is conducted in accordance with professional standards, organizational objectives and applicable regulatory/accreditation requirements. An incumbent collaborates with physicians, management/staff and clinical service lines in carrying out performance improvement projects/initiatives relating specifically to quality management/reporting, and monitors quality indicators/results to identify/address weaknesses and recurring variances from established standards.

Work also includes overseeing various multi-disciplinary teams, providing support, expertise and guidance in: 1) the application of accepted clinical quality improvement methodologies/tools; 2) data collection and statistical/operational analysis; 3) risk assessment and outcomes measurement; 4) evidence-based best practices research; 5) documenting and implementing process improvements; and 6) evaluating desired vs. actual clinical effectiveness of performance improvement efforts.

Work requires considerable knowledge of quality objectives/indicators and related quality improvement concepts, methodologies and tools. Considerable understanding of the importance of data to performance improvement processes (e.g. establishing baseline, providing objective measurement, determining the degree of the problem, showing variation/causes of variation, identifying root causes, developing appropriate solutions, etc) is also required. Duties performed involve weighing and evaluating many factors requiring judgment, analytical ability and problem-solving in dealing with complex data and situations.

*Qualifications*

Education/Work Experience Requirements

• Bachelor’s degree in healthcare administration, nursing or other healthcare-related field, and five years of progressively responsible related work experience that would demonstrate attainment of the requisite job knowledge.
• Minimum of three (3) years of acute care management responsibility including one (1) year of Quality Improvement work.
• Experience developing, and implementing clinical, service and operation process initiatives, both small and large scale.
• Knowledge and expertise in specific performance/ quality improvement methodologies is preferred (Virginia Mason Production System, Lean/Six Sigma, IHI IA Certificate).
• Master’s degree in a healthcare discipline is strongly preferred.
  
  

Licensure/Certification

• Current state license in a clinical field or five (5) years of experience in Quality Management.
• Certified Professional in Healthcare Quality (CPHQ) within 2 years of employment is required.
• Certification in a recognized Quality Improvement Methodology (IHI IA Certificate, LEAN, Six Sigma, etc) preferred.
  
  

*Overview*

In 2020 united in a fierce commitment to deliver the highest quality care and exceptional patient experience Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care including 11 hospitals and nearly 5000 physicians and providers. Together we are empowered to make an even greater impact on the health and well-being of our communities.

*Pay Range*

$49.20 - $71.34 /hour

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices

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