Quality Process Technician: Kaizen and Root-Cause Expert

Antler; San Angelo (TX); On-site; USD 48,000 - 70,000; Full time

Job summary

Johnson & JVN in San Angelo, TX, seeks a Process Quality Technician to support non‑conformances, SOPs, and kaizen activities on the shop floor. You will work under the Process Quality Leader to identify root causes and drive corrective actions in a regulated MedTech environment.

The role requires strong communication, problem‑solving, and the ability to collaborate with manufacturing teams across shifts. Prior QA experience in medical devices and proficiency with Minitab are preferred.

Qualifications

• High School Diploma or equivalent.
• Strong computer skills, including Microsoft Word and Excel.
• Basic statistical and analytical problem‑solving skills.
• Strong written and verbal communication skills.
• Ability to work independently, interact effectively with manufacturing teams, and support multiple assignments.
• Flexibility to work across rotating shifts, including irregular hours, as needed.

Responsibilities

• Conduct non‑conformance investigations, including NCR initiation, product control, corrective actions, and documentation within the quality management system.
• Own SOP creation, revisions, and periodic reviews for assigned areas.
• Lead small Kaizen activities and apply root cause analysis tools (5M, 5 Whys, Fishbone).
• Analyze quality data and recommend process, equipment, and system improvements.
• Execute document change control, including procedure updates and protocol development.
• Provide training and guidance to manufacturing teams.
• Support internal and external audits and inspections.
• Provide day‑to‑day leadership to technicians and manufacturing associates; support Facilitator activities and serve as back‑up when needed.
• Lead or support special projects with minimal supervision and ensure timely completion.
• Communicate business issues and improvement opportunities to management.
• Ensure compliance with all safety, environmental, regulatory, and company requirements.

Skills

MS Word

Excel

Statistical thinking

Communication skills

Independent work

Rotating shifts

Education

High School Diploma

Tools

Minitab

Job description

Johnson & JVN in San Angelo, TX, seeks a Process Quality Technician to support non‑conformances, SOPs, and kaizen activities on the shop floor. You will work under the Process Quality Leader to identify root causes and drive corrective actions in a regulated MedTech environment.

The role requires strong communication, problem‑solving, and the ability to collaborate with manufacturing teams across shifts. Prior QA experience in medical devices and proficiency with Minitab are preferred.