Quality & Process Improvement Technician

Associated Materials Innovations; Kinston (NC); On-site; USD 45,000 - 70,000; Full time

Job summary

Associated Materials / Alside is seeking a Quality Technician to support plant quality compliance, drive product quality improvements, and enhance process capability. This role leads root cause investigations and corrective actions to resolve in-plant quality issues and ensures conformance to quality specifications.

The position emphasizes continuous improvement, data-driven decision making, and collaboration with Quality Engineers and production teams to maintain high standards across our

Qualifications

• 3+ years of quality/process engineering with a minimum of 2 years industrial experience in which the candidate had responsibility for the development and implementation of product and/or process quality.
• Highly proficient with Excel, PowerPoint and Minitab; includes pivot tables and data analysis as well as process capability analysis.
• Associates or bachelor's degree preferred.
• Experience with gauge calibration preferred.
• Experience with quality systems is preferred.
• Bi-lingual a plus (English and Spanish).

Responsibilities

• Lead process improvements and implementation of a "quality culture" that adheres to the QMS.
• Lead root cause investigations and corrective actions to resolve quality-related issues.
• Support the Quality Engineer in regulatory compliance, product quality improvement, and manufacturing process capability.
• Verify and validate finished goods to determine conformance to quality specifications and design intent.
• Perform process and product audits, and provide feedback to improve their effectiveness.
• Drive process capability through deployment of quality control tools (CpK analysis, SPC, etc.).
• Understand the necessary process inputs at a work cell to produce a quality product and develop work instructions to capture the process.
• Assist in the training of quality auditors, Inspectors, and production employees to the requirements that yield a quality product.
• Effectively communicate quality issues to process owners and quality leaders.
• Track customer orders and generate data reports.
• Oversee quality initiatives and auditor assignments as needed.
• Cross-train in other areas in the department to be proficient in all jobs in the department.
• Other duties as assigned.

Skills

Excel

PowerPoint

Pivot Tables

Bilingual (English/Spanish)

Data analysis

Education

Associates or Bachelor's degree preferred

Tools

Minitab

Gauge calibration

Quality systems

Job description

Associated Materials / Alside is seeking a Quality Technician to support plant quality compliance, drive product quality improvements, and enhance process capability. This role leads root cause investigations and corrective actions to resolve in-plant quality issues and ensures conformance to quality specifications.

The position emphasizes continuous improvement, data-driven decision making, and collaboration with Quality Engineers and production teams to maintain high standards across our