Quality & Process Improvement Specialist — Data-Driven

Schweitzer Engineering Laboratories, Inc.; Pullman (WA); On-site; USD 67,000 - 99,000; Full time

Job summary

Schweitzer Engineering Laboratories, Inc. in Pullman, WA is seeking a Process Improvement Specialist I to help improve the quality of our processes.

You will collaborate with teams across divisions to apply disciplined problem solving, implement corrective actions, and keep communication clear throughout the problem-solving lifecycle. The role emphasizes data-driven decision making, with tasks such as facilitating external assessments, auditing, and promoting SEL's quality tools.

Qualifications

• BS/BA in Business, Math, Statistics, Communications or related (or equivalent).
• 2+ years in project management, process improvement, or data analytics.
• Strong facilitation, communication, and organizational skills.
• Strong project management and problem-solving skills.
• Strong interpersonal skills and ability to work across organizational boundaries.
• Experience with MS Word, Excel and Access.

Responsibilities

• Facilitating onsite external assessments.
• Internal auditor experience.
• Experience in ISO/IEC 17025 laboratory or ISO 9001 quality program.
• Collaborating with cross-functional teams to address quality issues and brainstorm solutions.
• Performing data analysis, identifying trends and KPIs.
• Encouraging and supporting employee engagement in problem solving.
• Communicating current status and action plans for problem solving efforts.
• Supporting business initiatives to meet operational objectives.
• Promoting SEL's Quality Tools within assigned areas.

Skills

Facilitation

Communication

Organizational skills

Project management

Problem solving

Interpersonal skills

Microsoft Word

Microsoft Excel

Microsoft Access

Education

B.S./B.A. in Business, Math, Statistics, Communications or related

ASQ Certified Process Analyst/Six Sigma Green Belt

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Schweitzer Engineering Laboratories, Inc. in Pullman, WA is seeking a Process Improvement Specialist I to help improve the quality of our processes.

You will collaborate with teams across divisions to apply disciplined problem solving, implement corrective actions, and keep communication clear throughout the problem-solving lifecycle. The role emphasizes data-driven decision making, with tasks such as facilitating external assessments, auditing, and promoting SEL's quality tools.