Quality & Process Improvement Specialist

Monarch Steel Company, Inc.; Cleveland (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

Monarch Steel Company, Inc. is seeking a Quality Associate III to advance and maintain quality processes across Operations. You will help define, improve, and sustain procedures, records, and training, ensuring alignment with customer specifications and ISO/IATF standards.

You will lead internal audits, support continuous improvement initiatives, and collaborate with Operations leadership to enhance document quality, reporting, and KPI tracking across two facilities.

Qualifications

• Strong understanding of ISO 9001 and IATF 16949 QMS requirements.
• Ability to communicate effectively with customers and internal teams.
• Knowledge of operations processes and quality standards for services.

Responsibilities

• Embraces the 1 T.E.A.M culture and supports quality across Operations.
• Maintains operation documents, records, and training materials.
• Conduct internal audits of the Quality Management System.
• Drive root-cause analysis and corrective actions with Operations.
• Divide time between two facilities to meet Quality needs.
• Ensure customer satisfaction through complaint resolution.

Skills

QMS standards

Industry standards

Effective communication

Operations knowledge

Problem solving

Continuous improvement

Education

High School Diploma required

Associates or Bachelor’s degree preferred

Tools

ERP systems

Microsoft Office

Windows software

Job description

Monarch Steel Company, Inc. is seeking a Quality Associate III to advance and maintain quality processes across Operations. You will help define, improve, and sustain procedures, records, and training, ensuring alignment with customer specifications and ISO/IATF standards.

You will lead internal audits, support continuous improvement initiatives, and collaborate with Operations leadership to enhance document quality, reporting, and KPI tracking across two facilities.