Quality & Process Improvement Lead — Hybrid

Stella Contracting, Inc; Philadelphia (Philadelphia County); Hybrid; USD 105,000 - 125,000; Full time

Benefits offered by this job

Sign-on bonus

Internet & phone stipend

Hybrid work environment

Job summary

Stella Contracting, Inc in Philadelphia seeks an experienced Quality Manager to lead quality assurance, quality control, compliance, and continuous-improvement initiatives. You will partner with cross-functional teams to strengthen processes, resolve quality issues, and improve operational performance.

The ideal candidate combines strong analytical skills with practical problem-solving ability and can effectively communicate quality insights to both operational teams and leadership.

Qualifications

• Bachelor's degree in Quality, Engineering, Business, Operations, or related field preferred.
• 5+ years of experience in quality management, QA/QC, compliance, operations, engineering, or process improvement.
• Experience with quality systems, audits, corrective actions, and root-cause analysis.
• Strong analytical, organizational, communication, and problem-solving skills.
• Proficiency with Microsoft Office, particularly Excel, Word, and PowerPoint.
• Ability to work independently and effectively across multiple departments.
• Preferred: ISO/QMS experience, Lean/Six Sigma knowledge, ASQ certification, or related professional certification.

Responsibilities

• Lead quality assurance and quality control programs and processes.
• Establish and monitor quality standards, KPIs, and performance metrics.
• Conduct audits, inspections, process reviews, and quality assessments.
• Investigate quality issues and lead root-cause and corrective-action initiatives.
• Identify opportunities for process improvement and operational efficiency.
• quality documentation, procedures, records, and reporting.
• Support QMS, regulatory, contractual, and organizational compliance requirements.
• Analyze quality data and present trends, risks, and recommendations to leadership.
• Partner with Operations, Engineering, Procurement, Project Management, and other teams.
• Promote a culture of accountability, consistency, and continuous improvement.

Skills

Quality management

QA/QC

Audits

Root cause analysis

MS Office

Communication

Cross-functional teamwork

Education

Bachelor's degree in Quality, Engineering, Business, Operations, or related field

Tools

Quality management systems (QMS)

Lean Six Sigma knowledge

ASQ certification (preferred)

Job description

Stella Contracting, Inc in Philadelphia seeks an experienced Quality Manager to lead quality assurance, quality control, compliance, and continuous-improvement initiatives. You will partner with cross-functional teams to strengthen processes, resolve quality issues, and improve operational performance.

The ideal candidate combines strong analytical skills with practical problem-solving ability and can effectively communicate quality insights to both operational teams and leadership.