Quality Assurance & Process Improvement Lead (Hybrid)

Stella Contracting, Inc; Chicago (IL); Hybrid; USD 105,000 - 125,000; Full time

Benefits offered by this job

Sign-on bonus

Internet/phone stipend

Hybrid work environment

Contract renewal opportunity

Job summary

Stella Contracting, Inc. in Chicago, IL seeks an experienced Quality Manager to lead QA/QC, compliance, and continuous-improvement initiatives across projects. You will partner with cross-functional teams to strengthen processes, resolve issues, and drive measurable performance gains.

The ideal candidate combines strong analytical skills with practical problem-solving ability and can effectively communicate quality insights to operations and leadership.

Qualifications

• Bachelor's degree in relevant field preferred.
• 5+ years in quality management, QA/QC, compliance, operations, engineering, or process improvement.
• Experience with quality systems, audits, corrective actions, and root-cause analysis.
• Strong analytical, organizational, communication, and problem-solving skills.
• Proficiency with Microsoft Office, particularly Excel, Word, and PowerPoint.
• Ability to work independently across multiple departments.
• Preferred: ISO/QMS experience, Lean/Six Sigma knowledge, ASQ certification.

Responsibilities

• Lead quality assurance and quality control programs and processes.
• Establish and monitor quality standards, KPIs, and performance metrics.
• Conduct audits, inspections, process reviews, and quality assessments.
• Investigate quality issues and lead root-cause and corrective-action initiatives.
• Identify opportunities for process improvement and operational efficiency.
• Quality documentation, procedures, records, and reporting.
• Support QMS, regulatory, contractual, and organizational compliance requirements.
• Analyze quality data and present trends, risks, and recommendations to leadership.
• Partner with Operations, Engineering, Procurement, Project Management, and other teams.
• Promote a culture of accountability, consistency, and continuous improvement.

Skills

QA/QC management

Root cause analysis

Data analysis

Cross-functional collaboration

Excel / MS Office

Audits & compliance

Education

Bachelor's degree in Quality/Engineering/Business

Tools

ISO/QMS knowledge

Lean/Six Sigma knowledge

ASQ certification

Job description

Stella Contracting, Inc. in Chicago, IL seeks an experienced Quality Manager to lead QA/QC, compliance, and continuous-improvement initiatives across projects. You will partner with cross-functional teams to strengthen processes, resolve issues, and drive measurable performance gains.

The ideal candidate combines strong analytical skills with practical problem-solving ability and can effectively communicate quality insights to operations and leadership.