Quality & Process Coordinator — Cross-Dept Projects

New Jersey School Boards Association; Trenton (NJ); On-site; USD 53,000 - 55,000; Full time

Benefits offered by this job

Health

Dental

PERS Pension

Disability

Flexible Spending Accounts

Job summary

New Jersey School Boards Association seeks a Quality Controls Coordinator to support quality control, process improvement, and operational effectiveness. Under the Director of Quality Controls, you will help ensure processes and initiatives are completed accurately and consistently.

You will monitor workflows, maintain documentation, conduct reviews, and coordinate cross-departmental initiatives. Strong detail-orientation, organization, and communication are essential to succeed in this role.

Qualifications

• Bachelor’s degree in business administration, communications, project management, or a related field preferred.
• Relevant professional experience in project coordination, operations, quality assurance, administration, process improvement, or a related area.
• Experience working in a nonprofit, association, education, government, or similarly complex organization is preferred.

Responsibilities

• Assist in reviewing organizational processes, programs, materials, and deliverables for accuracy, completeness, consistency, and adherence to established procedures.
• Identify inconsistencies, gaps, or opportunities for improvement and bring them to the attention of the Director of Quality Controls.
• Support the development, implementation, and maintenance of standard operating procedures (SOPs), workflows, checklists, and other process documentation.
• Conduct periodic quality-control reviews to ensure established procedures are being followed consistently across the organization.
• Assist in documenting new or revised organizational processes.
• Support the Director of Quality Controls in coordinating cross-departmental projects and organizational initiatives.
• Maintain project trackers, timelines, action-item lists, and other tools used to monitor progress.
• Help identify potential delays or barriers and escalation concerns when appropriate.
• Coordinate meetings related to quality-control initiatives, including scheduling, preparing materials, documenting action items, and tracking follow-up.
• Assist with preparing reports, dashboards, summaries, and presentations for leadership.
• Monitor established organizational metrics and assist in identifying trends or areas requiring additional review.
• Support organizational surveys, evaluations, and other data-collection initiatives.
• Maintain confidentiality when working with sensitive organizational or personnel information.
• Perform other duties as assigned.

Skills

Organizational skills

Communication skills

Project coordination

Tracking systems

Interpersonal skills

Confidentiality

Critical thinking

Attention to detail

Education

Bachelor’s degree

Job description

New Jersey School Boards Association seeks a Quality Controls Coordinator to support quality control, process improvement, and operational effectiveness. Under the Director of Quality Controls, you will help ensure processes and initiatives are completed accurately and consistently.

You will monitor workflows, maintain documentation, conduct reviews, and coordinate cross-departmental initiatives. Strong detail-orientation, organization, and communication are essential to succeed in this role.