Quality & Packaging Analyst for Vendors

Arhaus; Boston Heights (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Arhaus is seeking a Quality Analyst to support routine inspections, packaging quality, and data-driven problem solving at our Corporate Office in Boston Heights, OH. This onsite role focuses on preparing metrics, driving improvements with vendors, and refining processes to meet customer requirements.

The ideal candidate will have 2+ years in quality/packaging, experience with QMS systems, strong Excel and PowerPoint skills, and a commitment to accuracy, ethics, and teamwork across departments

Qualifications

• At least 2 years of quality/packaging/warehouse experience.
• Experience with QMS systems, deviation investigations, OOS, CAPAs and Change Controls.
• Experience with domestic and international factories a plus.
• Proficiency in Excel and PowerPoint for data analysis and reporting.
• Must have a valid driver’s license.

Responsibilities

• Prepare quarterly reporting to provide insight into quality and packaging metrics for the department and vendors.
• Create and maintain department analysis and reporting as needed.
• Drive vendor improvements through data, accountability, and leadership.
• Maintain, refine, and/or improve processes within the area to meet customer requirements which include deadlines and quality/package standards.
• Work with Stores, Concierge, PD, Buying, and Distribution teams on issues and determine next steps to prevent recurrence.
• Issue vendor chargebacks as needed and determine next steps for current inventory and future production.
• Communicate with internal and external teams to ensure timely problem resolution and go-forward action plan.
• Ensure all product is received based on Arhaus SOPs and address discrepancies.

Skills

Analytical thinking

Communication skills

Organizational skills

Problem-solving

Ethics and confidentiality

Attention to detail

Valid driver’s license

Education

Bachelor’s or Associate degree in manufacturing/quality management

Tools

Excel

PowerPoint

Job description

Arhaus is seeking a Quality Analyst to support routine inspections, packaging quality, and data-driven problem solving at our Corporate Office in Boston Heights, OH. This onsite role focuses on preparing metrics, driving improvements with vendors, and refining processes to meet customer requirements.

The ideal candidate will have 2+ years in quality/packaging, experience with QMS systems, strong Excel and PowerPoint skills, and a commitment to accuracy, ethics, and teamwork across departments