Quality Operations Supervisor: Lab & QC

Traditional Medicinals; Rocky Mount (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Traditional Medicinals is seeking a Quality Supervisor to lead the Quality team, ensuring in-process quality activities and regulatory compliance for ingredients, blends and finished goods. This role ensures lab activities are accurate, documented, and aligned with cGMP requirements.

Responsibilities include supervising QC and lab staff, maintaining instrument readiness, leading OOS investigations, and collaborating across Production, R&D, Procurement and Planning to meet priorities.

Qualifications

• BA or BS in scientific discipline or equivalent education/experience.
• Two years’ Quality experience in a regulated industry.
• Four years’ hands-on QC or analytical chemistry experience in a regulated industry.
• 2+ year supervisory experience in a comparable setting.

Responsibilities

• Supervise day-to-day activities and training of Quality department personnel including quality inspectors and laboratory personnel.
• Ensure timely and accurate inspection, testing and disposition of QC samples (e.g., components, ingredients, blends, finished products, pre-ship samples, retest materials, R&D materials).
• Ensure all lab instrumentation/equipment is functioning properly, validated for use, and appropriately scheduled for preventative maintenance and calibration.
• Lead OOS investigations with focus on identifying root causes and taking corrective action where appropriate; document and communicate non-conformances to stakeholders.
• Ensure accuracy and completeness of documentation (e.g., batch records, evaluation forms, deviations, NCMRs, Corrective Actions, including electronic/digital records).
• Partner with Production, R&D, Procurement and Planning, and other departments to understand production or corporate priorities and adjust personnel and department priorities as needed.

Skills

cGMP knowledge

Analytical methods

Laboratory equipment

Staff development

Communication

MS Suite

ERP/WMS systems

Education

Bachelor's degree in scientific discipline

Tools

MasterControl

Ignition

Redzone

Job description

Traditional Medicinals is seeking a Quality Supervisor to lead the Quality team, ensuring in-process quality activities and regulatory compliance for ingredients, blends and finished goods. This role ensures lab activities are accurate, documented, and aligned with cGMP requirements.

Responsibilities include supervising QC and lab staff, maintaining instrument readiness, leading OOS investigations, and collaborating across Production, R&D, Procurement and Planning to meet priorities.