Quality Operations Leader - Global Impact & Compliance

PCI TRGR Penn Pharmaceutical Services Ltd; Rockford (IL); In loco; USD 87.000 - 98.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k) plan

Paid time off

Flexible spending account

Descrizione del lavoro

PCI Pharma Services is seeking an Operations Leader to manage daily IQA Receiving and Quality Operations, leading Supervisors, Leads, Auditors and Inspectors. The role focuses on resolving quality events across all shifts while driving continuous improvement and customer satisfaction.

You will oversee audits, product reviews, batch records and non-conformances, and collaborate with other departments to ensure compliance with cGMP and quality systems.

Competenze

• Bachelor's degree in a related field.
• 1–5 years of related experience or training.
• Strong mathematical and analytical skills.

Mansioni

• Provide 24-hour support for quality-related issues via phone or email.
• Compile, analyze and report key quality metrics (HOLDs, line clearance, near-miss events, right-first-time).
• Oversee incoming, in-process and finished goods inspections.
• Investigate root causes of quality events/defects and recommend solutions.
• Lead improvement and harmonization initiatives across multiple facilities.
• Ensure compliance for onboarding and training of new Quality staff.

Conoscenze

Leadership

Quality management

Training

Reporting

Budgeting

Problem solving

Formazione

Bachelor's Degree in a related field

Strumenti

Microsoft Office

Descrizione del lavoro

PCI Pharma Services is seeking an Operations Leader to manage daily IQA Receiving and Quality Operations, leading Supervisors, Leads, Auditors and Inspectors. The role focuses on resolving quality events across all shifts while driving continuous improvement and customer satisfaction.

You will oversee audits, product reviews, batch records and non-conformances, and collaborate with other departments to ensure compliance with cGMP and quality systems.