Quality Operations Data & KPI Specialist

CooperVision Limited; Town of Victor (NY); On-site; USD 73,272 - 97,696; Full time

Job summary

CooperVision Limited is seeking a Quality Operations Reporting Analyst to extend and enhance our quality data capabilities. You will analyze requirements from Quality Managers, write KPI reports, and manage development and delivery of accurate data across ERP and WMS systems.

In this role you will work with cross-functional stakeholders to translate business needs into actionable reports, develop automated solutions, and support continuous improvement initiatives within our packaging and

Qualifications

• Bachelor's degree or equivalent required.
• 3 to 5 years of experience in a similar role.
• Experience with WMS and ERP systems such as BaaN.
• Advanced Excel skills (macros, formulas, VBA).
• Experience with BI tools like Tableau and/or Power BI.

Responsibilities

• Manage the development, production, and delivery of high quality KPI data to support operational reporting needs for the Quality Packaging and Distribution management team.
• Respond in a timely fashion to requests for information from stakeholders, ensuring appropriate accuracy and quality standards are always upheld.
• Development of identification and traceability reporting for lot traceability between systems.
• Take ownership of business needs and full understanding of the value to the organization of improved customer service.
• Ensure all reporting / KPI responsibilities and processes are properly documented, and all reporting materials produced are subject to appropriate controls prior to distribution.
• Reduce the reliance on spreadsheets by producing appropriate automated reporting solution, utilizing existing tools.
• Assist in the definition of business processes that ensure the consistency, uniformity, and accuracy of global data.
• Provide specialist knowledge and support to Quality Operations management and other business stakeholders.
• Use Business Analysis skills to help diagnose issues and consider the options and solutions required.
• Assist in continuous improvement efforts.
• Communicates information effectively to and from other departments with the QA team.
• Data analysis into computer-based collection systems (Access, Excel & Agile), and ERPs or WMS as required.
• Acts as the QA systems representative and participates with cross functional teams on significant Packaging and Labeling projects.
• Performs other assignments related to the department as directed by Leadership.

Job description

CooperVision Limited is seeking a Quality Operations Reporting Analyst to extend and enhance our quality data capabilities. You will analyze requirements from Quality Managers, write KPI reports, and manage development and delivery of accurate data across ERP and WMS systems.

In this role you will work with cross-functional stakeholders to translate business needs into actionable reports, develop automated solutions, and support continuous improvement initiatives within our packaging and