Quality Manufacturing Manager

Det-Tronics (Detector Electronics, LLC); Derry (NH); On-site; USD 95,000 - 135,000; Full time

Job summary

Fireye, LLC in New Hampshire is seeking a Quality Manufacturing Manager to lead QA/QC across the manufacturing operation, ensuring ISO compliance and regulatory standards while driving continuous improvement initiatives.

You will partner with Operations, Engineering, Supply Chain, and Customer Support to resolve quality issues, manage audits, supplier quality, and warranty processes, promoting accountability and measurable performance.

Qualifications

• Bachelor's degree in Engineering, Quality Management, Manufacturing, or related field preferred.
• Minimum of 5-7 years of quality leadership experience in a manufacturing environment.
• Experience managing ISO-certified quality systems (ISO 9001 required; additional certifications a plus).
• Strong knowledge of manufacturing quality processes, corrective action systems, and continuous improvement methodologies.
• Experience with warranty management and root cause investigation processes.

Responsibilities

• Maintain and improve the Quality Management System (QMS) in compliance with ISO standards and regulatory requirements.
• Lead ISO certification activities, internal audits, external audits, and corrective action initiatives.
• Develop and maintain quality procedures, inspection standards, testing methods, and process controls.
• Monitor quality performance metrics and drive continuous improvement to reduce defects, scrap, and rework.
• Oversee manufacturing quality assurance and quality control activities to ensure product reliability and customer satisfaction.
• Manage warranty claims, customer complaints, root cause investigations, and corrective/preventive action processes.
• Partner with Operations, Engineering, Supply Chain, and Customer Support to resolve quality issues and improve processes.
• Manage supplier quality management, including supplier evaluations, audits, and corrective actions.
• Maintain calibration programs, inspection records, and quality documentation.
• Provide leadership, coaching, and guidance to quality personnel while promoting accountability and continuous improvement.
• Participate in cross-functional operational and strategic initiatives to support company objectives.
• Support customer quality reviews, technical discussions, and site visits as needed.

Skills

Quality leadership

Analytical skills

Leadership abilities

Problem-solving

Education

Bachelor's degree in Engineering or related field

Tools

ERP systems

Microsoft Office

Job description

Fireye is a leading global provider of commercial combustion control solutions, specializing in HVAC and Burner Boiler markets. Our mission is to deliver safer, smarter, and more sustainable solutions that make a difference to people and the planet. We are committed to revolutionizing industry trends through innovative services that enhance safety and efficiency in everyday life. At Fireye, we come to work every day with the goal of making a meaningful impact. Join our diverse, world-class team, and together, we can make a difference.

Position Summary

The Quality Manufacturing Manager is responsible for leading and maintaining all quality assurance and quality control functions within the manufacturing operation. This role ensures products meet customer expectations, regulatory requirements, and company standards while driving continuous improvement initiatives throughout the organization.

Reporting to the Director of Operations, the Quality Manager oversees the company’s Quality Management System, ISO certification compliance, internal and external audits, warranty and corrective action processes, supplier quality, and manufacturing quality performance. This position partners closely with Operations, Engineering, Supply Chain, and Customer Support to ensure consistent product quality and operational excellence.

Essential Duties And Responsibilities

• Maintain and improve the company Quality Management System (QMS) in compliance with ISO standards and regulatory requirements.
• Lead ISO certification activities, internal audits, external audits, and corrective action initiatives.
• Develop and maintain quality procedures, inspection standards, testing methods, and process controls.
• Monitor quality performance metrics and drive continuous improvement efforts to reduce defects, scrap, and rework.
• Oversee manufacturing quality assurance and quality control activities to ensure product reliability and customer satisfaction.
• Manage warranty claims, customer complaints, root cause investigations, and corrective/preventive action processes.
• Partner with Operations, Engineering, Supply Chain, and Customer Support to resolve quality issues and improve processes.
• Manage supplier quality management, including supplier evaluations, audits, and corrective actions.
• Maintain calibration programs, inspection records, and quality documentation.
• Provide leadership, coaching, and guidance to quality personnel while promoting a culture of accountability and continuous improvement.
• Participate in cross-functional operational and strategic initiatives to support company objectives.
• Support customer quality reviews, technical discussions, and site visits as needed.

Qualifications

• Bachelor's degree in Engineering, Quality Management, Manufacturing, or related field preferred.
• Minimum of 5-7 years of quality leadership experience in a manufacturing environment.
• Experience managing ISO-certified quality systems (ISO 9001 required; additional certifications a plus).
• Strong knowledge of manufacturing quality processes, corrective action systems, and continuous improvement methodologies.
• Experience with warranty management and root cause investigation processes.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and leadership abilities.
• Proficiency with Microsoft Office and ERP systems.
• ASQ Certified Quality Manager (CMQ/OE), Certified Quality Engineer (CQE), or similar certification preferred.
• Experience in electronics, industrial manufacturing, controls, or combustion systems manufacturing environments.
• Lean Manufacturing and/or Six Sigma certification preferred.
• Experience working with global suppliers and customers.

Fireye, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable laws.

At Fireye, we offer a dynamic work environment where innovation and personal growth are encouraged.