Quality Manager - WH

Howco Group; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Howco Group seeks a seasoned Quality Leader to champion the QMS in the U.S., ensuring ISO 9001, API Q1 and Aerospace accreditations are maintained while driving continuous improvement across all processes.

You will manage the internal/external audits, coordinate supplier qualifications, analyze KPI data, and lead corrective actions to safeguard customer satisfaction and regulatory compliance.

Qualifications

• Extensive experience in quality assurance activities.
• Strong knowledge of ISO 9001 or equivalent standards and auditing practices.

Responsibilities

• Lead the Quality function in the US to embed continuous improvement.
• Maintain the quality system aligned with Howco policy and standards.
• Coordinate internal and external audits and manage the audit schedule.
• Handle customer complaints and NCR disposition.
• Monitor KPI performance and report on quality metrics.
• Manage Approved Suppliers List and supplier quality audits.
• Ensure root cause analysis and corrective actions closures.
• Fulfill the quality representative role per ISO 9001.
• Maintain calibration requirements monthly.

Skills

Quality Assurance

ISO 9001

Auditing

Continuous Improvement

KPIs & Metrics

Tools

ERP systems

MS Office

Job description

To champion and lead quality related activities, embed continuous improvement activities into day-to-day activities & ensure ISO 9001 / API Q1 and Aerospace accreditations are maintained.

Duties and Responsibilities

Ensure all tasks & work complies with Health & safety, environmental & quality policies and procedures of the company and champion these policies & procedures at all times.

Maintain the quality system in line with Howco policy, customer and national/international standards.

Lead the Quality function in the US to embed continuous improvement methodologies into day to day activities.

Analyse and improve current processes by establishing relevant metrics by kpi.

Manage the internal audit schedule, coordinate and conduct internal and external audits.

Coordination of customer complaints.

Internal and supplier NCR disposition.

Monitor and advise on the performance of the quality management system, produce data and report on performance, measuring against set kpi.

Coordination of customer and supplier concessions.

Management of the Approved Suppliers List.

Coordination of customer and third party quality audits.

Management and resolution of NCRs /CA/MOC and customer complaints ensuring root cause closure when appropriate to prevent re-occurrence.

Fulfil the quality representative role as defined in ISO 9001: liaising with the Group Quality Manager as necessary.

Manage QMS calibration requirements on a monthly basis.

Maintain safe work conditions and work stations.

Good computer and IT skills, with experience of ERP systems.

Excellent communication skills combined with professionalism.

Customer Focus.

Organisational and time management skills.

Make decisions and take responsibility for them.

Accountabilities and Performance Measures

Monthly QA scorecard including NCR’s, customer complaints, calibration, cost of quality.

Customer complaints to be <1% of items delivered, cost of quality to be <.35%

Audits completed to predetermined audit schedule

As part of the management team you will also be jointly responsible for contributing towards the achievement of the company’s strategic and operational targets and overall business aims

Job Requirements

Qualifications

Significant experience in Quality Assurance activities.

Good knowledge of ISO 9001 or equivalent Standards and auditing practices.

Travel Required

No .

Equal Opportunity Employer
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