Quality Manager WGA

Fayette Chamber of Commerce; Peachtree City (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

The Wencor Group is seeking a Quality Manager for its PMA group. You will oversee the quality department, manage audits, CAPA, metrology, and continuous improvement programs to ensure compliance with aerospace standards.

Responsibilities include leading a team, training staff, and driving quality metrics while aligning with budget goals and customer requirements.

Qualifications

• Quality management systems knowledge in aerospace (ISO9000, AS9100, FAR Part 21).
• Experience with audits, corrective actions, and CAPA.
• Strong training and education of staff in QA processes.
• Capability to interpret complex documents.
• Familiarity with lean manufacturing concepts and Six Sigma.
• Knowledge of QMS metrics and quality reporting.

Responsibilities

• Manage direct and indirect employees in the Quality Department PTC Lab & Receiving Inspection, including training and performance management.
• Oversee the Quality Assurance Procedures, internal audits, customer audits and responses, and CAPA for PTC Lab and Receiving Inspection.
• Submit reports of defects and un-airworthy conditions per Wencor QMS.
• Manage Metrology processes including training and performing inspection and test analysis as needed.
• Lead continuous process improvement through CAPA to resolve issues, improve capacity, and address customer complaints.
• Maintain compliance with aerospace quality system requirements (ISO9000, AS9100, FAR Part 21).
• Review problems and revise procedures to enhance quality.
• Monitor effectiveness of quality systems via internal/external metrics.
• Prepare and manage department goals, including reducing PQEs and backlog, and increasing profitability.
• Prepare and manage the department budget.

Skills

Quality management

Lean Six Sigma

CAPA

Root cause analysis

Process mapping

Documentation control

Problem solving

Statistical methods

SPC

Kaizen

Total Quality Management

Tools

Excel

Visio

Access

PowerPoint

Job description

Overview of the Position:

Responsible for the management of all quality functions of The Wencor Group's PMA group (PTC) including policies, procedures, and product quality for Part Manufacturing Approval (PMA) & Distribution Inspection.

Essential Duties and Responsibilities:

• Responsible for management of the direct and in-direct employees in the Quality Department PTC Lab & Receiving Inspection including education and training of employees as to their impact in the quality management system, performing 1:1 with direct reports, interviewing and hiring, and performance management.

• Manages quality system, in relation to PMA Lab, which includes oversight of all related Quality Assurance Procedures, internal audits, customer audits and responses, root cause analysis and corrective action system for PTC Lab and Distribution Receiving Inspection.

• Submit reports of serious defects or recurring un-airworthy conditions in accordance with the procedures described in the Wencor QMS.
• Manage all aspects of the Metrology process including the training and performing of inspection and test analysis when needed.
• Lead and manage a continuous process improvement program incorporating a Corrective Action/Preventive Action, CAPA, program to ensure timely and effective resolution of process issues, capacity and throughput improvement opportunities and customer complaints.
• Maintains approval and continued compliance to aerospace industry dictated quality system requirements to include, but not limited to ISO9000, AS9100, FAR Part 21, and other major OEM contractual requirements.
• Review technical problems and procedures of the departments and recommend revisions that would enhance overall quality of processes and systems.
• Monitor effectiveness of the quality systems through timely reporting of internal and external quality metrics.
• Prepare and achieve department goals and objectives. Goals and objectives to focus on product quality, reduction in PQEs, variation reduction, reduced backlog, improved turn time, and increased profitability.
• Prepare and manage the department's annual budget.

Other Knowledge, Skills, and Abilities:

• Excellent inter-personal skills
• High degree of organizational and problem solving skills
• Ability to think and work independently
• Basic understanding of lean and Six Sigma performance measurements and Lean Manufacturing concepts
• Ability to process map, create and modify procedures, instructions and training documents
• Proficient in Microsoft Office programs such as Excel, Powerpoint, Visio, and Access
• Must be knowledgeable and understand modern theories (Total Quality Management, Kaizen, Lean, Six Sigma)
• Process/quality improvement techniques (business process reengineering, Six Sigma, SPC) and quality process standards (ISO 9001, AS9100)
• Read analyze and interpret the most complex documents.

• Knowledge of quality techniques, methods and procedures.
• Possess a basic knowledge of company organization, policies and procedures.
• Knowledge of operational methods employed by Engineering, Manufacturing and Design would also be helpful. Knowledge of current quality control methods, including statistical techniques.
• Certification by the American Society of Quality would be desirable.
• Problem solving, SPC, FMEA, Control plans.