Quality Manager - Special Missions

V2X, Inc.; Madison (MS); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Healthcare coverage

Life insurance, AD&D, and disability

Retirement plan

Wellness programs

Paid time off

Tuition reimbursement

Learning and Development resources

Employee assistance resources

Job summary

V2X, Inc. seeks an experienced Quality Assurance leader to support the Aerospace Systems Quality team for Special Missions Programs, including military and commercial aircraft maintenance contracts.

The role emphasizes adherence to ISO 9001:2015, AS9100/AS9110, and DoD requirements, with travel up to 50% to audit processes, inspect documentation, and mentor cross-functional teams in quality improvement initiatives.

Qualifications

• Bachelor's degree in Quality Assurance or aviation-related field required or equivalent.
• Experience with ISO 9001:2015, AS9100, and AS9110 quality systems.

Responsibilities

• Lead and guide a team of quality professionals across DoD-related programs.
• Ensure compliance with company quality policies, SOPs and government regulations.
• Oversee supplier quality, inspections, audits, and data trending to prevent non-conformances.
• Interpret aviation maintenance manuals, write quality reports, and investigate defects.
• Provide guidance on corrective actions and document control for compliance.

Skills

Quality Assurance leadership

Aviation QA experience

Audit & compliance

Data analysis & trending

Communication & training

Education

Bachelor's degree in Quality Assurance or related field

15 years of aviation experience with QA leadership

Tools

MS Office

Job description

Overview

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

Responsibilities

The position will be a part of our Aerospace Systems Quality team direct supporting our Special Missions Programs consisting of military / commercial aircraft maintenance contracts.

• Manages through guidance, direction, and leadership to experienced professionals who exercise latitude and independence in their assignments.
• Ensures adherence to and compliance with established company quality policies, practices, standard operating procedures (SOP) and government regulations.
• Ensures quality of services purchased, processed, tendered and/or distributed by the company. Interprets technical direction from aviation maintenance manuals and directives and administer policies, processes, and procedures that affect Company Functional Departments and Programs.
• Advises operating units on quality control standards, and opportunities for improvement dealing with raw materials, chemicals, packaging, shipping, materials handling, procedures, processes, and finished products.
• Capable of conducting Quality Management System Audits, writing detailed quality reports relating to quality requirement compliance, findings, and defect reports. Must be able to enter data tracking information into excel spreadsheets, interpret collected data, implement and monitor data tracking and trending, and understand information provided through analysis of trended data. Ensure prompt initiation and oversight of any suspected negative trends and conduct investigations and collect/trend the associated systemic data.
• Must demonstrate exceptional guidance and collaboration skills, combined with ability to positively influence internal and external teams to ensure quality standards are in place and complied with.
• Can be expected to implement methods and procedures for inspecting, and evaluating products, documentation, certifications, for supplier provided parts, material, and equipment. Analyzes inspection processes, mechanisms and conducts quality assurance reviews, performs statistical analysis to assess products or materials that do not meet required standards and specifications.
• Ensures that corrective measures meet acceptable reliability standards and that documentation is compliant with requirements. Adapts quickly to a rapidly changing environment to meet customer needs.
• Provides oversight for the development and maintenance of quality programs, processes and procedures that ensure compliance with policies and that the performance and quality of services conform to established standards and agency guidelines.
• Provides expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and agency guidelines to ensure compliance. Works directly with operating entities to provide process analyses oversight on a continuing basis to meet guidelines.
• Provides assistance as required to ensure the Quality Management System, programs, policies, and procedures are maintained and reviewed and updated as required.

Qualifications

• Bachelor's degree, plus 5 years of experience in Quality Assurance (aviation preferred) OR Associates degree plus 10 years of recent aviation experience with 5 years in aviation management, and at least 4 years in management of aviation Quality Assurance OR 15 years of recent aviation experience with 10 years in management of aviation Quality Assurance.

• Must have:

  • Experience working with Quality Management System requirements in Government contracting such as ISO 9001:2015, AS9100, & AS9110

  • Experience in fixed wing military and/or commercial derivative aircraft or Maintenance, Repair, and Overhaul (MRO) organizations
  • Experience with NAVAIR 4790, AF 21-101, & DCMA 8210 (3710) series instruction
  • Excellent communication and interpersonal and teamwork skills
  • Excellent time management and organizational skills
  • Excellent decision-making and methodical problem-solving skills
  • Technical proficiency as an aircraft mechanic (preferred)
  • Technical proficiency as an aircraft quality inspector (preferred)
  • Must have active passport with at least 18 months remaining to expiration
  • Ability to challenge ideas and decisions and implement with commitment the selected decision, once made (disagree in private/agree in public)
  • High level of comfort with briefing/training/talking with senior leaders, peers, and first-line employees
  • Ability to coordinate directive guidance and accommodate an audience that does not report to you
  • Ability to span differences between various customers
  • Be proactive in planning and reactive in adjusting to demands

Position Competencies Required:

• This position requires the ability to obtain and maintain a Department of Defense (DoD) Secret Level security clearance.
• Must be able to pass a detailed background investigation
• Must be able to be granted access to military installations
• Must be able to travel to off-site locations and conduct audits or quality reviews of processes, procedures, operating conditions, compliance to quality and regulatory standards.
• Must be able to travel 50%
• Proficient in MS Office (Word, Excel, PowerPoint)

Physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• This list of responsibilities is not exhaustive, and the employee may be required to perform duties outside of this as operationally required.

What We Bring:

At V2X we strive to be market competitive in our total reward offerings.

Employee benefits include the following:

• Healthcare coverage
• Life insurance, AD&D, and disability benefits
• Retirement plan
• Wellness programs
• Paid time off, including holidays and leave of absences
• Eligible Tuition Reimbursement
• Learning and Development resources
• Employee assistance resources

Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans.

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.