Quality Manager - Plant

TOPPAN Packaging Americas; Hickory (NC); On-site; USD 107,000 - 121,000; Full time

Job summary

A leading company in the packaging industry is seeking a Quality Manager for their Hickory, NC facility. This role involves overseeing quality systems, managing staff, and ensuring compliance with corporate standards. Ideal candidates will have a degree in Engineering, extensive experience, and relevant certifications. Join a dynamic team dedicated to maintaining high-quality standards and driving continuous improvement.

Qualifications

• 7+ years of work experience in quality assurance.
• ASQ Certification required.
• Ability to work across multiple functions.

Responsibilities

• Manage quality systems and improvement initiatives.
• Train plant personnel in quality processes.
• Ensure compliance with corporate standards.

Skills

Project Management

Statistical Analysis

Communication

Lean Six Sigma

Quality Management System

Education

4-year degree in Engineering

Tools

Word

PowerPoint

Excel

MS Project

Visio

SharePoint

SPC software

Agile

Job description

Join to apply for the Quality Manager - Plant role at TOPPAN Packaging Americas.

Reporting directly to the Director of Quality for Flexibles, as a Plant Quality Manager, you will be responsible for providing leadership to a large or complex plant in maintaining and improving quality systems as prescribed by the Division and corporate standards. Duties include management of change control, data collection schemes, test methods & equipment, standard instructions, audits, manuals, and other routine quality systems areas. The Plant Quality Manager also must direct the activities of hourly quality staff when applicable. Other duties include training plant personnel in quality processes, facilitating improvement teams, managing compliance to specifications, and acting as product safety team leader, if applicable. Additionally, Plant Quality Managers serve as the point of contact with customers for product or service quality.

What You’ll Be Doing

1. Provide hands-on management of the elements of the QMS (Quality Management System), including quality action plans, corrective actions, supplier quality management, customer complaints, standard work, audit processes, standard procedures, test methods, and process controls.
2. Ensure Business Unit systems are aligned with corporate standards via reviews and audits.
3. Manage change control and line validation processes.
4. Generate scorecards and reports on plant quality metrics such as VOC, CARs, SCARs, COAs, on-time and in-full deliveries, SPC reporting, losses, product safety, audits, and Change Control processes.
5. Manage the food safety team where applicable, ensuring proper training, establishing, maintaining, and updating the food safety management system, and reporting on its effectiveness.
6. Manage customer interactions related to product or service quality.
7. Participate in and lead continuous improvement initiatives within the plant.
8. Identify and promote awareness of customer requirements.
9. Participate in cross-divisional teams or audits.
10. Be an active member of the plant leadership team.
11. Travel as required.
12. Make decisions regarding staffing, scheduling, project implementation, budgets, test equipment, and material disposition.
13. Recommend systems, process changes, and capital investments.

This position is based at our Hickory, NC Facility and is 100% onsite.

We’d Love To Hear From You If

• You have a 4-year degree in Engineering and 7+ years of work experience.
• You possess ASQ Certification and lean six sigma experience.
• You have project management experience and statistical analysis expertise, along with excellent communication skills.
• You can work across multiple functions and lines of business.
• You are proficient in Word, PowerPoint, Excel, MS Project, Visio, SharePoint, SPC software, and Agile.

Compensation

The annual base salary ranges from $107,040 to $120,420, plus a quarterly target bonus of 12.5% of the base salary.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Quality Assurance
• Industry: Packaging and Containers Manufacturing