Quality Manager — Operational Excellence Leader

Ultipro; Waddell (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Mark Anthony Group is seeking a Quality Manager, Operational Excellence & Assurance to lead the Quality team and ensure robust systems and programs that reduce risk and drive improvements in product quality.

The role focuses on developing team capabilities, delivering high-quality products, and partnering on sustainable workflows to minimize NCRs and CAPAs, while ensuring compliance with industry governance and lab operations.

Qualifications

• Bachelor’s degree in a STEM discipline with a minimum of 3 years of relevant industry experience.
• Proven leadership experience (3+ years) in building and developing high-performing teams; with a demonstrated ability to coach, motivate, and empower employees while fostering a culture of trust, collaboration, and accountability.
• Relevant Food Safety certifications (HACCP, PCQI, IA, Food defense)
• Working knowledge of TTB, FDA, or similar governance requirements
• Hands on experience in the operation, management and continuous improvement of a QA laboratory

Responsibilities

• Strengthen quality culture – Support training & engagement
• Represent QFS with internal & external stakeholders
• Develop & strengthen team capability through proactive initiatives & RCA effectiveness checks, partnering closely with ManEx
• Drive operational quality execution by reducing NCR rates, Quality non-conformances (rework), & CAPA’s.
• Lead RCA activities, focusing on implementation & effectiveness
• Deliver results through continuous improvement
• Enable cross-functional risk mitigation through data analysis
• Ensure co-packer quality compliance (internal & external)
• Ensure execution of daily sensory of production

Skills

Leadership

QA oversight

Data analysis

Team development

Education

Bachelor’s degree in STEM

Tools

QA Laboratory operations

Job description

Mark Anthony Group is seeking a Quality Manager, Operational Excellence & Assurance to lead the Quality team and ensure robust systems and programs that reduce risk and drive improvements in product quality.

The role focuses on developing team capabilities, delivering high-quality products, and partnering on sustainable workflows to minimize NCRs and CAPAs, while ensuring compliance with industry governance and lab operations.