Quality Manager - Muskegon Area

the-pivot-group-careers; Muskegon (MI); On-site; USD 92,000 - 139,000; Full time

Job summary

The Pivot Group Network in Muskegon, MI is seeking a Quality Manager to lead QA initiatives, develop and implement quality management systems, and mentor a team of quality engineers and inspectors.

You will oversee inspections, audits, corrective actions, and data-driven improvements to reduce defects and ensure compliance with ISO 9001 and customer specs. This role offers a competitive salary range and growth within a manufacturing-focused network.

Qualifications

• 7+ years of experience in quality assurance/control within a manufacturing environment.
• 3+ years in a leadership or managerial role.
• Bachelor's degree in Engineering, Quality Management, or related technical field.
• Certified Quality Manager (CQM) or Certified Quality Engineer (CQE) preferred.
• Strong knowledge of ISO 9001 and other quality management systems.
• Proven experience with continuous improvement methodologies (Lean, Six Sigma).

Responsibilities

• Develop and implement quality management systems (QMS) and procedures.
• Lead and manage a team of quality engineers and inspectors.
• Oversee product inspection, testing, and release processes to ensure specifications.
• Drive continuous improvement initiatives to enhance product quality and reduce defects.
• Conduct internal and external audits to assess compliance with quality standards and regulations.
• Investigate and resolve customer complaints and non-conformances with corrective actions.
• Analyze quality data to identify trends and areas for improvement.

Skills

Leadership

Quality Assurance

Process Improvement

Data Analysis

Auditing

Education

Bachelor's degree in Engineering or Quality Management

Job description

Quality Manager | Muskegon, MI

Salary Range: $92,000 - $139,000 depending on experience

Are you a dynamic leader with a passion for upholding and enhancing production standards? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is dedicated to building meaningful connections and supporting community growth. We are collaborating with leading companies in Muskegon seeking experienced Quality Managers to drive results.

We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

The Opportunity

We partner with manufacturers across Muskegon seeking Quality Managers who want more than a lateral move. These companies hire intentionally, and we connect them with professionals ready for roles that fit.

Key Responsibilities

• Develop and implement quality management systems (QMS) and procedures.
• Lead and manage a team of quality engineers and inspectors.
• Oversee product inspection, testing, and release processes to ensure compliance with specifications.
• Drive continuous improvement initiatives to enhance product quality and reduce defects.
• Conduct internal and external audits to assess compliance with quality standards and regulations.
• Investigate and resolve customer complaints and non-conformances, implementing effective corrective and preventive actions.
• Analyze quality data and metrics to identify trends, root causes, and areas for improvement.

Recommended Qualifications

• Bachelor's degree in Engineering, Quality Management, or a related technical field.
• 7+ years of experience in quality assurance/control within a manufacturing environment.
• 3+ years of experience in a leadership or managerial role.
• Certified Quality Manager (CQM) or Certified Quality Engineer (CQE) preferred.
• Strong knowledge of ISO 9001 and other relevant quality management systems.
• Proven experience with continuous improvement methodologies (e.g., Lean, Six Sigma).

Bonus Qualifications

• Additional certifications or training

Job Titles That Should Apply

Quality Assurance Manager, QA Manager, Quality Control Manager, QC Manager, Head of Quality, Quality Director, Senior Quality Manager, Quality Systems Manager, Quality Operations Manager, Compliance Manager

Why The Pivot Group Network

The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.

The Pivot Group Network offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.