Quality Manager: Lead Systems & Supplier Quality

Actalent; Sacramento (CA); On-site; USD 170,489,000 - 242,818,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) retirement plan

Paid time off

Job summary

Actalent is seeking a hands-on Quality Manager in Sacramento, CA to own quality across the manufacturing lifecycle, from supplier quality to customer satisfaction. The role combines strategic leadership with hands-on problem solving and requires coordinating with Manufacturing, Engineering, and Supply Chain teams to drive quality excellence.

The ideal candidate has 7+ years of progressive quality experience in manufacturing, with leadership experience and strong expertise in QMS, CAPA, MRB, and

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, or related field, or equivalent experience.
• 7+ years of progressive quality experience within a manufacturing environment.
• 3+ years of leadership experience managing quality teams or quality functions.
• Strong knowledge of QMS, CAPA, MRB, audits, and non-conforming material processes.
• Experience with supplier quality management, including supplier audits, FAI, PPAP, and corrective actions.
• Customer-facing quality experience involving complaint resolution and 8D reporting.
• Experience performing root cause analysis and implementing corrective actions.
• Strong analytical and problem-solving skills.
• Advanced proficiency with Microsoft Excel.

Responsibilities

• Lead all quality initiatives throughout the manufacturing process.
• Develop and maintain quality standards, inspection criteria, and acceptance requirements.
• Chair MRB activities and disposition decisions.
• Establish consistency in quality decision‑making and drive continuous improvement efforts.
• Manage customer complaints, warranty claims, and field failure investigations.
• Lead root cause analysis and corrective action processes.
• Prepare and deliver 8D reports and customer‑facing quality communications.
• Ensure issues are resolved and corrective actions are effectively implemented.
• Own and maintain the Quality Management System (QMS).
• Manage CAPA, non‑conforming material processes, audits, and compliance activities.
• Develop meaningful quality metrics, dashboards, and KPI reporting.
• Monitor trends related to quality performance, supplier quality, rework, and cost of poor quality.
• Lead supplier qualification, audits, and development initiatives.
• Manage First Article Inspections (FAI), supplier corrective actions, and incoming quality requirements.
• Partner directly with suppliers to improve processes, controls, and overall product quality.
• Drive continuous improvement across the supplier network.
• Lead and mentor quality inspectors, technicians, and supplier quality personnel.
• Provide coaching, direction, and quality expertise across the organization.
• Foster a culture of accountability and continuous improvement.
• Support new product introductions and product launch activities.
• Participate in facility transition projects and manufacturing expansion initiatives.
• Assist with qualification and development of domestic and international suppliers.

Skills

Leadership

QMS

CAPA

MRB

Audits

Supplier quality

8D reporting

Root cause analysis

Excel

Analytics

Education

Bachelor's degree in Engineering/Quality/Manufacturing

Tools

Power BI

Job description

Actalent is seeking a hands-on Quality Manager in Sacramento, CA to own quality across the manufacturing lifecycle, from supplier quality to customer satisfaction. The role combines strategic leadership with hands-on problem solving and requires coordinating with Manufacturing, Engineering, and Supply Chain teams to drive quality excellence.

The ideal candidate has 7+ years of progressive quality experience in manufacturing, with leadership experience and strong expertise in QMS, CAPA, MRB, and