Quality Manager: Lead Quality & Compliance (Secret Clearance)

Cherokee Federal; Missouri, United States, Northern America, Americas; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Job summary

Cherokee Strategic Solutions (CSS), part of Cherokee Federal, seeks a Quality Manager to lead quality assurance and control for USCIS operations at NRC or HBG FSF. You will supervise auditors and tutors on-site, ensure compliance with government regulations, and drive continuous improvement across tasks.

The role requires a minimum of three years managing quality operations, a bachelor's degree in a relevant field, and a Six Sigma Black Belt certification (or ability to obtain within 180 days).

Qualifications

• Minimum of 3 years managing quality control operations.
• Experience preparing and monitoring internal procedures for government regulations.
• Six Sigma Black Belt certification required or obtainable within 180 days of contract award.

Responsibilities

• Onsite leadership at USCIS NRC or HBG FSF locations; oversee all quality activities.
• Lead a team of quality auditors and tutors; perform audit and training functions.
• Monitor performance metrics, identify risks/trends, and implement corrective actions.

Skills

Quality management

Team leadership

Auditing

Regulatory compliance

Education

Bachelor’s degree in program management, business/public administration, quality management, engineering, or related

Job description

Cherokee Strategic Solutions (CSS), part of Cherokee Federal, seeks a Quality Manager to lead quality assurance and control for USCIS operations at NRC or HBG FSF. You will supervise auditors and tutors on-site, ensure compliance with government regulations, and drive continuous improvement across tasks.

The role requires a minimum of three years managing quality operations, a bachelor's degree in a relevant field, and a Six Sigma Black Belt certification (or ability to obtain within 180 days).