Quality Manager – ISO & Process Excellence

GXO Logistics, Inc; Clayton (IN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc is seeking a hands-on Quality Manager at our Indiana site to oversee the Quality Management System, drive continuous improvement, and ensure compliance with ISO9001. You will report on QMS performance and promote customer requirements across the organization.

The role includes leading a team, coordinating audits, root-cause analysis, CAPs, and training, with a Monday–Friday 8am–5pm schedule and opportunities to grow within a global logistics leader.

Qualifications

• 4 years of experience in quality and inventory in a distribution or warehousing environment.
• Experience in an ISO environment.
• Supervisory experience.
• Experience with Microsoft Office, including intermediate to advanced Excel skills.

Responsibilities

• Execute the QMS according to documented policies and procedures, meeting ISO9001 requirements.
• Provide RCA guidance and develop effective CAPs with action owners.
• Cultivate relationships with customer representatives and manage CARs.
• Perform audit follow-up to verify effectiveness of corrective actions and preventive actions.
• Investigate facilities operations to troubleshoot processes and recommend improvements.
• Coordinate staff training and ensure training status is updated regularly.
• Schedule, review and follow-up on work instructions with supervisors by area of responsibility.
• Coordinate team activities to optimize productive working hours.
• Support Lean process improvement opportunities at the plant.
• Direct and prioritize the activities of the site maintenance technician.

Skills

Quality management

Inventory management

Supervisory experience

Excel

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

GXO Logistics, Inc is seeking a hands-on Quality Manager at our Indiana site to oversee the Quality Management System, drive continuous improvement, and ensure compliance with ISO9001. You will report on QMS performance and promote customer requirements across the organization.

The role includes leading a team, coordinating audits, root-cause analysis, CAPs, and training, with a Monday–Friday 8am–5pm schedule and opportunities to grow within a global logistics leader.