Manager, Quality - Clayton, IN

GXO Logistics, Inc; Clayton (IN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc is seeking a hands-on Quality Manager at our Indiana site to oversee the Quality Management System, drive continuous improvement, and ensure compliance with ISO9001. You will report on QMS performance and promote customer requirements across the organization.

The role includes leading a team, coordinating audits, root-cause analysis, CAPs, and training, with a Monday–Friday 8am–5pm schedule and opportunities to grow within a global logistics leader.

Qualifications

• 4 years of experience in quality and inventory in a distribution or warehousing environment.
• Experience in an ISO environment.
• Supervisory experience.
• Experience with Microsoft Office, including intermediate to advanced Excel skills.

Responsibilities

• Execute the QMS according to documented policies and procedures, meeting ISO9001 requirements.
• Provide RCA guidance and develop effective CAPs with action owners.
• Cultivate relationships with customer representatives and manage CARs.
• Perform audit follow-up to verify effectiveness of corrective actions and preventive actions.
• Investigate facilities operations to troubleshoot processes and recommend improvements.
• Coordinate staff training and ensure training status is updated regularly.
• Schedule, review and follow-up on work instructions with supervisors by area of responsibility.
• Coordinate team activities to optimize productive working hours.
• Support Lean process improvement opportunities at the plant.
• Direct and prioritize the activities of the site maintenance technician.

Skills

Quality management

Inventory management

Supervisory experience

Excel

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Shift: Monday-Friday 8am-5pm with flexibility

As the Quality Manager, you will oversee quality for the site, ensuring that processes needed for the Quality Management System (QMS) are established, implemented and maintained. You’ll report on the performance of the QMS, recommend improvements, promote awareness of customer requirements throughout the organization, resolve matters pertaining to quality and maintain superior levels of product/service conformity. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

• Execute the QMS according to documented policies and procedures, meeting the requirements of the ISO9001 quality standards
• Work creatively with action owners to provide Root Cause Analysis (RCA) guidance and ensure development of effective Corrective Action Plans (CAP)
• Cultivate productive relationships with customer representatives and manage Corrective Action Requests (CAR)
• Perform audit follow-up activity to verify effectiveness of corrective actions and implementation of preventive actions
• Investigate all facets of facilities operations to troubleshoot processes and make recommended improvements
• Coordinate staff training, ensuring maximum productivity and adherence to regulatory guidelines; ensure that facility/department training status and setup is reviewed at the required frequency, and the training requirements are met in a timely manner
• Schedule, review and follow-up on work instructions with supervisors by designated areas of responsibility
• Coordinate activities for team members, ensuring effective use of productive working hours
• Support plant operations in identifying Lean process improvement opportunities
• Direct and prioritize the activities of the site maintenance technician

What you need to succeed at GXO:

At a minimum, you’ll need:

• 4 years of experience in quality and inventory in a distribution or warehousing environment
• Experience in an ISO environment
• Supervisory experience
• Experience with Microsoft Office, including intermediate to advanced Excel skills

It’d be great if you also have:

• Bachelor's degree or equivalent related work or military experience
• Experience with warehouse management and inventory management software
• Solid time management skills and ability to work well under pressure
• Excellent verbal and written communication skills
• Self-motivation with excellent analytical and math skills

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.