Quality Manager — ISO Excellence & Continuous Improvement

KMT Waterjet; Northern (KY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Life insurance

Disability insurance

Education reimbursement

Job summary

Shape Technologies Group is seeking a Quality Manager to lead our manufacturing quality strategy and drive excellence across the facility.

You will oversee the QMS, champion continuous improvement, and partner with Operations, Engineering, and Supply Chain to deliver world-class quality, reliability, and customer satisfaction. The role strengthens ISO compliance and reduces defects while leading a team focused on operational excellence.

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or related field.
• 7+ years of experience in manufacturing quality, engineering, or operations with leadership responsibility.
• Experience leading Quality Management Systems (QMS) in a manufacturing environment.
• Experience supporting ISO certification, compliance, and audit activities.
• Strong knowledge of quality systems, root cause analysis, corrective actions, SPC, and continuous improvement methodologies.
• Excellent analytical, problem-solving, leadership, and communication skills.

Responsibilities

• Lead site Quality Assurance, Quality Control, Incoming Inspection, Supplier Quality, and Customer Quality activities.
• Maintain and improve the Quality Management System (QMS) while ensuring ISO certification and audit readiness.
• Drive root cause analysis, corrective actions, and continuous improvement initiatives to improve quality and reduce waste.
• Monitor quality metrics, identify trends, and implement actions to improve product and process performance.
• Serve as the primary contact for customer quality issues, complaints, audits, and corrective action requests.
• Partner with suppliers and internal teams to resolve quality concerns and improve overall performance.
• Support new product introductions and manufacturing process changes through quality planning and validation activities.
• Develop, coach, and lead site quality personnel while fostering a culture of accountability, problem-solving, and continuous improvement.

Skills

Leadership

Analytical thinking

Problem-solving

Communication

Education

Bachelor's degree in Engineering/Quality/Manufacturing/Operations

Tools

ERP systems

Quality data management tools

Statistical process control

Job description

Shape Technologies Group is seeking a Quality Manager to lead our manufacturing quality strategy and drive excellence across the facility.

You will oversee the QMS, champion continuous improvement, and partner with Operations, Engineering, and Supply Chain to deliver world-class quality, reliability, and customer satisfaction. The role strengthens ISO compliance and reduces defects while leading a team focused on operational excellence.