Quality Manager: Hands-On, Supplier-Focused Quality

Balanced-Bod; Sacramento (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical & Dental

401(k) plan with company match

Life and Long Term DisabilityInsurance

Paid time off and holidays

Job summary

Balanced Body in Sacramento, CA seeks a Quality Manager to own quality across the entire flow, from supplier to the customer. You will be the voice of the customer on the factory floor, writing acceptance criteria and guiding suppliers with hands-on involvement in year one.

You will lead a small team of inspectors and work closely with EHS and Supply Chain, spearheading CAPA, MRB, audits, and metrics dashboards. This is a hands-on, player-coach role with impact on product quality and delivery.

Qualifications

• 7+ years of progressive quality experience in discrete manufacturing, including 3+ years leading a team.
• Hands-on ownership of a QMS (QT9 or equivalent) — CAPA, NCP, MRB, and audit management.
• Real supplier quality experience: FAI, PPAP or equivalent, supplier audits, and corrective action follow-through.
• Direct customer-facing experience — complaint resolution, 8D reporting, and commitments kept to accounts.
• A knack for writing acceptance criteria that hold up in a high-mix, craftsmanship-driven environment.
• Comfort building metrics and dashboards in Excel; Power BI is a bonus.

Responsibilities

• Own quality across the entire flow—from supplier dock to customer door—and convert reactions into a disciplined, criteria-driven system.
• Be the voice of the customer inside the factory; ensure quality decisions reflect customer pride.
• Hands-on on the floor in year one: write standards yourself and work with supplier floors directly.
• Act as a player-coach, not a pure manager, guiding inspectors and technicians.
• Lead weekly quality/supply cadence with Supply Chain and cross-functional teams.
• Drive growth initiatives like new product launches quality plans and qualification of new manufacturing sources.

Skills

Hands-on quality

QMS (QT9)

CAPA

NCP

MRB

Audit management

Supplier quality

8D reporting

Customer-facing

Excel

Power BI

Cross-functional leadership

Bilingual English/Spanish

Tools

QT9

Excel

Power BI

Job description

Balanced Body in Sacramento, CA seeks a Quality Manager to own quality across the entire flow, from supplier to the customer. You will be the voice of the customer on the factory floor, writing acceptance criteria and guiding suppliers with hands-on involvement in year one.

You will lead a small team of inspectors and work closely with EHS and Supply Chain, spearheading CAPA, MRB, audits, and metrics dashboards. This is a hands-on, player-coach role with impact on product quality and delivery.