Quality Manager: Govt Services QA Lead & Auditor

Potawatomi Federal Solutions; Northern (KY); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Advancia Government Services is seeking a Quality Manager to lead quality audit and training efforts on a government site. The role focuses on preventing defects, ensuring adherence to customer standards, and maintaining a robust quality control program across the records center environment.

The candidate will manage a team of quality auditors, develop preventive procedures, and coordinate with government personnel to drive continuous improvement and compliance with regulatory requirements.

Qualifications

• 3 years of experience in managing quality control operations.
• Experience preparing and monitoring internal procedures for adherence to government regulations.
• Bachelor's Degree in Program Management, Business, Public Administration, or related fields.
• Six Sigma Black Belt certification required or obtainable within 180 days of contract award.
• Must be a U.S. Citizen and able to pass security clearance and pre-employment checks.
• Strong written and oral communication, organizational and planning skills.
• Proficient in Microsoft Word and Excel preferred.

Responsibilities

• Ensure services are performed to government customer standards.
• Develop procedures to identify and prevent occurrences of defective services.
• Develop and oversee procedures to remediate and improve processes where quality is not met.
• Analyze quality data and recommend changes to the Program Manager.
• Manage corrective action requests and error transmittal reports with timely disposition.
• Recommend changes regarding quality control.
• Coordinate quality performance and customer service issues with government personnel and contractor leadership.
• Provide guidance, training, and implementation of the Contractor’s Quality Control Program onsite.
• Perform other duties as assigned.

Skills

Quality management

Project quality control

Education

Bachelor's Degree (listed fields)

Six Sigma Black Belt

Tools

Microsoft Word

Microsoft Excel

Job description

Advancia Government Services is seeking a Quality Manager to lead quality audit and training efforts on a government site. The role focuses on preventing defects, ensuring adherence to customer standards, and maintaining a robust quality control program across the records center environment.

The candidate will manage a team of quality auditors, develop preventive procedures, and coordinate with government personnel to drive continuous improvement and compliance with regulatory requirements.