Quality Manager – Facilities Maintenance

Tlingit Haida Tribal Business Corporation; Jacksonville (FL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) Retirement Plan

Identity Theft Protection

Employee Discounts

Job summary

Tlingit Haida Tribal Business Corporation (THTBC) is seeking a Quality Manager to oversee and ensure maintenance work complies with customer, company, and regulatory quality standards. The role emphasizes quality control and continuous improvement at Naval Station Mayport, FL.

Responsibilities include defining standards, conducting inspections, reviewing data, maintaining data libraries, and managing the contractor’s Quality Control Plan.

Qualifications

• Five years of experience preparing and enforcing a Quality Management System.
• Bachelor’s Degree preferred.
• Construction Quality Management (CQM/CCQM) course with a current, valid certificate preferred.
• Current CMQ/OE (Certified Manager of Quality/Organizational Excellence) certification preferred.
• Strong written and verbal communication with ability to coordinate with employees, subcontractors, leadership, and government representatives.
• Proficiency in Microsoft Office Suite; experience with work order systems such as Maximo preferred.
• Must possess and maintain a valid state driver’s license and a safe driving record.

Responsibilities

• Defines quality standards for maintenance based on customer requirements.
• Conducts inspections to monitor quality across the organization.
• Reviews inspection results and data to track maintenance and support performance.
• Maintains technical data reference library and reports deficiencies.
• Prepares reports summarizing inspection findings for customer and Project Manager.
• Oversees the quality control program and acts as primary contact for quality issues.
• Coordinates with Contracting Officer and COR to evaluate contract performance.
• Investigates customer complaints and implements corrective actions.
• Oversees daily operations to ensure task completion and contract performance.

Skills

Quality management

Written communication

Verbal communication

Education

Bachelor's Degree

CQM/CCQM course

CMQ/OE certification

Tools

Microsoft Office Suite

Maximo

Job description

At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description—it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we serve. Every milestone we achieve helps fund programs, expand services, and create lasting value for the Tribe, making each success a shared one.

For more than 35 years THTBC and its subsidiaries have delivered mission-critical services to federal clients globally. From logistics and information technology to cybersecurity and facilities operations, we are united by a single purpose: to generate meaningful economic opportunity and sustainable growth for the Tlingit & Haida Tribes of Alaska.

Together We Grow – One Mission, One Team – With a Commitment to Serve

Job Title: Quality Manager

Work Location: Naval Station Mayport, FL

Labor Category: Exempt

Travel Requirement: 25%

**CONTINGENT UPON CONTRACT AWARD**

About the Role

The primary purpose of the position is to oversee and ensure that all maintenance activities comply with customer, company, and regulatory quality standards through effective quality control and continuous improvement.

What You’ll Be Doing

• Defines quality standards for maintenance based on the customer’s published requirements.
• Conducts scheduled and unscheduled inspections to monitor quality throughout the organization.
• Reviews inspection results and other data to keep track of maintenance and support performance.
• Maintains a technical data reference library and manages the reporting of any technical data deficiencies.
• Prepares reports summarizing inspection findings for the customer and the Project Manager.
• Oversees and manages the entire quality control program and acts as the primary contact for all quality-related issues.
• Manages and implements the Contractor’s Quality Control Plan.
• Coordinates with the Contracting Officer and Contracting Officer’s Representative (COR), who evaluate contract performance.
• Investigates customer complaints, implements corrective actions, monitors their effectiveness, and helps document and submit results to the COR as required by regulations.
• Exercise supervisory responsibility to oversee daily operations, ensure task completion, and support overall contract performance.
• Perform other duties as assigned.

What We’re Looking For

• Five (5) years of experience in preparing and enforcing a Quality Management System.
• Bachelor’s Degree preferred
• Construction Quality Management (CQM/CCQM) for Contractors course with a current, valid certificate preferred.
• Current CMQ/OE (Certified Manager of Quality/Organizational Excellence) certification preferred.
• Strong written and verbal communication skills with the ability to coordinate effectively with employees, subcontractors, leadership, and government representatives.
• Proficiency in Microsoft Office Suite; experience with work order systems such as Maximo preferred.
• Must be able to maintain the ability to access the government worksite.
• Must possess and maintain a valid state driver’s license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position.

Physical Demands & Work Environment

• This position is primarily performed in an office setting; however, regular site visits and field inspections are required. Must be able to work outdoors in varying weather conditions and navigate active work sites when necessary. This may include standing, walking, bending, or climbing for extended periods while wearing personal protective equipment (PPE).
• Must be able to work on-call, alternate, and extended shift schedules when necessary to meet mission requirements, including weekends and holidays.

Why Us?

At Tlingit Haida Tribal Business Corporation (THTBC), our work goes beyond delivering exceptional services—we are driven by a mission to create meaningful impact. When you join our team, you become part of an organization that values purpose, performance, and people.

We offer the opportunity to work in dynamic, fast-paced environments where your contributions directly impact mission success. Our teams are built on collaboration, accountability, and a commitment to excellence, ensuring you are supported while being challenged to grow.

Join us and be part of a team where your work matters.

Benefits

We offer a comprehensive and flexible benefits package designed to support your health, well-being, and financial security. Benefits include:

• Medical, Dental, and Vision coverage
• TRICARE Supplemental
• Critical Illness insurance
• Company-Paid Life and Short-Term Disability insurance
• Optional Long-Term Disability
• Paid Leave
• 401(k) Retirement Plan
• Identity Theft Protection
• Employee Discounts
• Wellness Seminars

For union represented positions, benefits and leave are provided in accordance with the applicable Collective Bargaining Agreement.

Pre-Employment Screening: All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and 5-panel drug screening, in accordance with company policy and applicable laws.

Equal Employment Opportunity: We are proud to be an equal opportunity employer and are committed to full compliance with all applicable federal, state, and local employment laws. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, gender identity or expression, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other status protected by applicable law.

Reasonable Accommodation: If you have a disability or medical condition and require a reasonable accommodation at any stage of the hiring process, please notify the designated recruiter so we can provide appropriate assistance.