Quality Manager

JMJ PHILLIP; Warren (MI); On-site; USD 110,000 - 130,000; Full time

Job summary

JMJ PHILLIP is seeking an experienced Quality Manager to oversee QA activities, maintain standards, and drive continuous improvement across operations in Warren, MI. You will ensure products and processes meet requirements while fostering a culture of quality and customer satisfaction.

The role leads quality policy deployment, audits, and supplier quality efforts, collaborating with operations, engineering, and manufacturing to resolve issues and enable measurable quality gains.

Qualifications

• Bachelor's degree in Quality, Engineering, Manufacturing, or a related field.
• Proven experience in quality management or quality assurance, preferably within a manufacturing environment.
• Strong knowledge of quality management systems and continuous improvement practices.
• Experience with root-cause analysis, corrective and preventive actions, and quality metrics.
• Strong analytical, problem-solving, organizational, and communication skills.
• Ability to lead teams and collaborate effectively across departments.

Responsibilities

• Develop, implement, and maintain quality policies, procedures, and standards.
• Monitor quality performance and establish KPIs.
• Ensure compliance with applicable industry standards and regulatory requirements.
• Maintain accurate quality documentation and records.
• Oversee inspection, testing, and quality control processes.
• Identify quality issues and coordinate corrective and preventive actions.
• Conduct root-cause analysis and implement sustainable solutions.
• Monitor trends and take proactive measures to prevent recurring issues.
• Lead initiatives to improve product quality, process efficiency, and operational performance.
• Utilize Lean, Six Sigma, and other continuous improvement methodologies as appropriate.
• Collaborate with cross-functional teams to identify and address quality opportunities.
• Lead, coach, and develop quality personnel.
• Promote accountability and a culture of continuous improvement.
• Partner with operations, engineering, manufacturing, and other teams to resolve quality concerns.
• Support the resolution of customer quality concerns and complaints.
• Work with suppliers to address quality issues and improve supplier performance.
• Participate in audits and support corrective action activities.

Skills

Analytical skills

Problem-solving

Cross-functional collaboration

Quality metrics knowledge

Education

Bachelor’s degree in Quality, Engineering, Manufacturing, or a related field

Job description

We are seeking an experienced Quality Manager to oversee quality assurance activities, maintain quality standards, and drive continuous improvement across operations. This role will ensure products and processes consistently meet established requirements while supporting a strong culture of quality, compliance, and customer satisfaction.

Position Responsibilities

Quality Management

• Develop, implement, and maintain quality policies, procedures, and standards.
• Monitor quality performance and establish key performance indicators.
• Ensure compliance with applicable industry standards and regulatory requirements.
• Maintain accurate quality documentation and records.

Quality Assurance & Control

• Oversee inspection, testing, and quality control processes.
• Identify quality issues and coordinate corrective and preventive actions.
• Conduct root-cause analysis and implement sustainable solutions.
• Monitor trends and take proactive measures to prevent recurring issues.

Continuous Improvement

• Lead initiatives to improve product quality, process efficiency, and operational performance.
• Utilize Lean, Six Sigma, and other continuous improvement methodologies as appropriate.
• Collaborate with cross-functional teams to identify and address quality opportunities.

Team Leadership

• Lead, coach, and develop quality personnel.
• Promote accountability and a culture of continuous improvement.
• Partner with operations, engineering, manufacturing, and other teams to resolve quality concerns.

Customer & Supplier Quality

• Support the resolution of customer quality concerns and complaints.
• Work with suppliers to address quality issues and improve supplier performance.
• Participate in audits and support corrective action activities.

Prerequisites

• Bachelor’s degree in Quality, Engineering, Manufacturing, or a related field.
• Proven experience in quality management or quality assurance, preferably within a manufacturing environment.
• Strong knowledge of quality management systems and continuous improvement practices.
• Experience with root-cause analysis, corrective and preventive actions, and quality metrics.
• Strong analytical, problem-solving, organizational, and communication skills.
• Ability to lead teams and collaborate effectively across departments.

Certifications (Preferred, but not Required)

• Certified Quality Engineer (CQE)
• Certified Quality Auditor (CQA)
• Lean Six Sigma certification
• Other relevant quality management certifications

What the Role Offers

• Competitive salary range of $110,000–$130,000 annually, based on experience and qualifications.
• Leadership opportunity within a quality-focused organization.
• Opportunity to drive meaningful process and quality improvements.
• Cross-functional collaboration with operations, engineering, and other business teams.
• Professional growth and development opportunities.

Why Warren?

Warren provides a strong industrial and manufacturing environment with access to skilled talent and established business infrastructure. Its location offers opportunities to collaborate with a diverse network of manufacturing and technical professionals while contributing to quality and operational excellence initiatives.