Quality Manager

UE Systems; Village of Elmsford (NY); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Dental

Vision

Health insurance

Paid time off

Retirement plan

Job summary

UE Systems in Elmsford, NY, on-site, is seeking a hands-on Quality Manager to lead and improve our ISO-based quality system across internal operations, suppliers, and contract manufacturers.

You will own containment, NCR/CAPA, supplier quality, and release controls, collaborating with Engineering, Operations, and Customer Service to prevent defects and ensure quality compliance.

Qualifications

• 5+ years of hands-on quality experience in a manufacturing environment.
• Experience in ISO-based quality systems and applying ISO 9001 fundamentals.
• Proven root-cause analysis and process-improvement track record.
• Experience with supplier quality, NCR/CAPA, and containment.
• Ability to train teams and drive corrective actions.

Responsibilities

• Establish and maintain practical quality controls based on ISO 9001 fundamentals.
• Create and own containment, NCR, root-cause, CAPA, and effectiveness verification for internal, supplier, and customer-reported quality issues; ensure actions are timely, documented, and sustained.
• Update and maintain controlled incoming, in-process, final-inspection, testing, and release procedures with Engineering so products are accepted or rejected against approved specifications and methods.
• Use customer complaints, defects, first-pass yield, supplier performance, and NCR/CAPA closure data to identify recurring problems and lead practical process improvements.
• Work with suppliers and contract manufacturers on incoming-quality issues, nonconformances, SCARs, and corrective-action follow-up, and support manufacturing or vendor changes with clear quality requirements.
• Build a culture of quality by training teams, setting clear standards, making issues visible, and following through until corrective actions are complete and effective.
• Coordinate the day-to-day priorities of quality team members, provide hands-on coaching, and maintain clear escalation and documentation expectations.

Skills

Quality management

ISO 9001 fundamentals

Root-cause analysis

Process improvement

Supplier quality management

Nonconformance handling

CAPA

Training and coaching

Documentation control

Cross-functional collaboration

Data-driven decision making

Tools

ERP

QMS

BI

Document-control systems

Job description

Location: Elmsford, NY - On-site
Reports To: Director of Operations
Compensation: $90,000 USD – $110,000 USD annually

Who We Are

At UE Systems, we believe that every person, regardless of their industry, company size, experience, and budget, should have the tools and support to help their facilities operate more efficiently, reliably, and safely. We do this by providing a portfolio of ultrasound solutions designed to be versatile and simple to use.

Since 1973, we’ve helped thousands of customers across the world prevent equipment failures, identify energy losses, and return home safe to their families, and we are just getting started. Join us as we continue to grow to support our mission in the relentless pursuit of customer excellence.

About the Role

We are seeking a hands-on Quality Manager to operate and continuously improve UE Systems' quality management system and establish consistent quality practices across our internal operations, suppliers, and contract manufacturers.

This role is ideal for someone who has worked within an ISO-based quality system and knows how to apply ISO 9001 fundamentals to deliver measurable results, such as fewer customer complaints, lower defect rates, and more consistent processes. UE Systems is not pursuing formal ISO certification or accreditation; the focus is on practical, disciplined quality management.

As the Quality Manager, you will own the day-to-day quality system, including inspection and release controls, nonconformance and corrective action, customer-issue investigations, supplier quality follow-up, process checks, and training. You will work closely with Engineering, Operations, Supply Chain, and Customer Service to ensure quality issues are contained, resolved, and prevented from recurring.

Our People

They Own Their Day:

We do not micro-manage. Our team understands that some days may be longer while some may be shorter and that maintaining the right work-life balance is crucial in a non-traditional workday.

They Believe in a Team Approach:

They can’t be a master of everything. We have built a team based on the culture fit, which provided us with a diverse team of varying skill sets and experience. They rely on their team to support them and grow as an individual and as a team.

They Always Look Through a Customer Lens:

Every decision we make is through the lens of our customers. We ask, “What is the best decision for our customer?” before any decision is made. We put our existing customers before revenue.

Your Impact

• Establish and maintain practical quality controls based on ISO 9001 fundamentals, including document control, quality records, traceability, calibration, training, periodic process checks, and continuous improvement.
• Create and own containment, NCR, root-cause, CAPA, and effectiveness verification for internal, supplier, and customer-reported quality issues; ensure actions are timely, documented, and sustained.
• Update and maintain controlled incoming, in-process, final-inspection, testing, and release procedures with Engineering so products are accepted or rejected against approved specifications and methods.
• Use customer complaints, defects, first-pass yield, supplier performance, and NCR/CAPA closure data to identify recurring problems and lead practical process improvements.
• Work with suppliers and contract manufacturers on incoming-quality issues, nonconformances, SCARs, and corrective-action follow-up, and support manufacturing or vendor changes with clear quality requirements.
• Build a culture of quality by training teams, setting clear standards, making issues visible, and following through until corrective actions are complete and effective.
• Coordinate the day-to-day priorities of quality team members, provide hands-on coaching, and maintain clear escalation and documentation expectations.

Your Experience

• 5+ years of hands-on quality experience in a manufacturing environment, ideally involving electromechanical products, electronics, instrumentation, or industrial equipment.
• Demonstrated experience working within an ISO-based quality system and applying ISO 9001 fundamentals in a manufacturing environment.
• Demonstrated success using root-cause analysis and process improvement to reduce customer complaints, defects, repeat failures, or other measurable quality problems.
• Working knowledge of inspection and test controls, NCR/CAPA, document control, calibration, traceability, training records, process checks, and effectiveness verification.
• Experience working directly with suppliers or contract manufacturers to investigate nonconformances, implement corrective actions, and verify closure.
• Clear communicator and strong executor who can define the issue, document the process, train others, close the loop, and measure whether the change worked.

Nice to Have

• ISO 9001 Internal Auditor, ASQ CQE/CQA, Lean Six Sigma, or similar practical quality training.
• Experience strengthening an under-documented or inconsistent quality system without adding unnecessary bureaucracy.
• Experience with contract manufacturing transitions, supplier audits, SCAR processes, first-article inspection, electronics manufacturing, calibration, or field quality.
• Exposure to certification-sensitive or regulated products, including ATEX, IECEx, FM, UL, CSA, ISO 17025, or similar requirements.
• Hands-on experience with ERP, QMS, BI, or document-control systems.

Why Join Us?

We have the typical benefits you would expect, like dental, vision, and health insurance, paid time off, and retirement contributions, but your main interest should be to join a family as we are in the process of radically transforming our business in a way that will redefine our company and our place in the market, making this one of the most exciting times in UE Systems history. There is more opportunity than ever before for our people as we expand our business to become a world-class, purpose-driven, digitally-led ultrasound solution provider, and we need your help to achieve this.