Quality Manager

090 CROWN Cork & Seal USA, Inc.; United States; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical/dental/vision/prescription

401(k) with match

Stock purchase plan

Tuition reimbursement

Gainsharing programs

Job summary

Crown Cork & Seal USA, Inc. in Effingham, South Carolina seeks a Quality Manager to lead quality initiatives across production. You will capture data, ensure compliance with HACCP, SQF, and GMPs, and drive continuous improvement.

The role involves coordinating training, audits, corrective actions, and maintaining documentation while collaborating with suppliers and internal teams to meet food safety and quality objectives.

Qualifications

• Bachelor's degree in Engineering, Operations Management, or related field and HACCP training.
• 5 years of quality management experience in a production environment with QA focus.
• Strong knowledge of quality tools (Pareto, Gauge R&R, PFMEA, SPC) and problem solving.

Responsibilities

• Review production data to evaluate and isolate questionable products.
• Maintain SPC data, perform interpretation, and troubleshoot problems.
• Monitor process data and ensure compliance with corporate requirements.
• Lead HACCP, SQF, and safety teams and train staff on quality processes.
• Oversee calibration, records, audits, and corrective actions for SQF.

Skills

Quality management

Statistical analysis

Problem solving

Communication

English proficiency

Education

Bachelor's degree in Engineering or related field

Tools

Microsoft Office

Job description

About Crown

Crown Holdings, Inc. through it's subsidiaries, is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal packaging solutions and products. Our clients are some of the largest and most respected companies in the world. Crown is dedicated to building a team of highly talented, dedicated, and driven individuals. It's an exciting time to join our business because Crown offers you the opportunity to grow and develop your skills in an expanding industry. Crown was founded with the goal of valuing and promoting sustainability and this vision continues to be essential to our long-term future.

Job Description

Business Overview

Crown's Food Division is the number one manufacturer of food cans in the world. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder, and other dry food products. We offer a wide selection of food cans from large to small to meet our customers' needs. We truly focus on excellence. Here is your chance to join the Crown Food Business Unit.

Location Overview

Crown Cork & Seal in Effingham, South Carolina is a state-of-the-art facility that produces various size food cans with one of South Carolina's leading Food producers as a major client. We are looking for dynamic individuals to join our team. This is your opportunity to join Crown's global organization.

Position Overview

This position will be responsible for quality management of all production. This position will be required to accurately capture the information related to quality processes and initiatives and maintain those records according to federal and corporate standards.

Duties and Responsibilities-Essential Functions

• Review quality and production data to evaluate and determine the outcome of questionable product and isolate production when required
• Ability to learn and have a strong working knowledge of the SPC program, including maintaining data, providing data interpretation, and troubleshooting problems.
• Responsible for monitoring process data, validating check frequency per the corporate requirements, and reporting concerns to supervision.
• Act as a key member of the HACCP, SQF, safety teams
• Supervise, direct, and coordinate personnel activities concerned with food safety, cleanliness, and personal hygiene
• Ensure resources needed for training regarding Quality and Food safety are available on site
• Maintain accurate claim information for all suppliers with reports generated from multiple databases
• Generate monthly presentations about customer complaints, SPC, HACCP, audit findings, HFI's, safety and environment
• Provide systems-level guidance and training to the quality department
• Review all process control records, spoilage collections, and entry of all defective material related data to ensure SQF compliance
• Oversee the development, implementation, review, and maintenance of the Food Safety programs including Food Defense, Food Fraud, GMPs, and HACCP.
• Oversee the development, implementation, review, and maintenance of the SQF System to include establishing processes to improve the effectiveness of the SQF System which demonstrate continuous improvement.
• Generate monthly report to detail activities at the plant, to include quality, relevant SQF progress, and HACCP initiatives
• Conduct investigations based on customer complaints on quality of product
• Perform various internal audits and implement corrective actions for any findings.
• Operate Supplier Quality Assurance system, Customer Complaint system, ESM system, CMD and EX systems, Trailer Reject database, HFI system, Gauge Calibration system, QAS system, and SPC software packages
• Maintain quality equipment through calibration and external repair
• Perform other job-related duties as assigned or required

Qualifications Minimum Requirements

• Bachelors in Engineering, Operations Management, or related field.
• 5 years of experience in Quality Management in a Production environment or an equivalent experience Completion of a HACCP training course that meets the definition found in the SQF Code A thorough understanding of common quality and problem solving tools including Statistical analysis, Pareto charts, Gauge R&R, PFMEA, Process Capability, and Histograms.
• Strong Microsoft Office skills

Preferred requirements

• Previous experience in food packaging production industry

Required Skills

• Computer use: Use of computer software to maintain records and communicate plant resource consumption
• Critical Thinking: Use of logic and reasoning to identify potential solutions or approaches to problems
• Customer Service: Display customer need assessment and meet quality standards for service
• Time Management: Prioritize duties to most efficiently accomplish tasks and maintain productivity
• Training: Develop training relevant to quality processes and present to employees to maintain regular compliance

Required Abilities

• Analysis: Ability to analyze and generate reports and charts based off of customer specifications, FDA regulations, and SQF requirements
• Communication: Ability to read and write English and interpret spoken direction
• Organization: Ability to maintain an organized work area

Physical Requirements

• Occasional keeling/crouching required
• Frequent walking required
• Ability to lift 25 pounds
• Frequent sitting for extended periods

Environmental Exposures

• Operating machinery produce at least 85 decibels (dB) of noise.
• The industrial duties of this position may expose the employee to odors, wetness, dirt, and dust.
• The majority of this position’s duties fall within a temperature controlled office environment
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Crown offers a competitive and comprehensive company-paid benefits package including medical/dental/vision/prescription/ life insurance, 401(k) with match, stock purchase, robust pension, tuition reimbursement, and gainsharing programs.

What Crown Offers You

• Strong engagement and commitment to the safety of our employees
• The opportunity to build a meaningful career
• Professional and personal development through training and work experiences
• Join us and become part of a team of professionals who are passionate about sustainable packaging!

Working Together

Working Together is one of the five pillars that make up our Twentyby30 program. We aim to value and respect each individual and foster an environment of inclusivity.

About Crown

Crown Holdings, Inc. through it's subsidiaries, is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal packaging solutions and products. Our clients are some of the largest and most respected companies in the world. Crown is dedicated to building a team of highly talented, dedicated, and driven individuals. It's an exciting time to join our business because Crown offers you the opportunity to grow and develop your skills in an expanding industry. Crown was founded with the goal of valuing and promoting sustainability and this vision continues to be essential to our long-term future.

Ready to go behind the scenes? With hundreds of manufacturing plants and 20,000+ employees worldwide, there's a lot that goes into the design and production of Crown packaging. We serve a variety of markets including food, beverage, household, personal care, and more. Since we were founded in 1892, we've been on a mission to manufacture best-class packaging while championing best-class teams. Together, we're building something that lasts thanks to great products, made by great people.