Quality Manager

Crown Holdings, Inc.; Effingham (SC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with match

Stock purchase plan

Pension program

Tuition reimbursement

Gainsharing

Job summary

Crown Cork & Seal USA, Inc. in Effingham, SC seeks a Quality Manager to lead all production quality activities, ensure Food Safety programs, and maintain records according to federal and corporate standards. You will oversee audits, supplier claims, and SQF compliance while coordinating with plant leadership to drive continuous improvement.

The role requires HACCP training, knowledge of SPC, PFMEA, and data-driven decision making in a fast-paced food packaging environment.

Qualifications

• Bachelor's in Engineering, Operations Management, or related field.
• 5 years of quality management experience in production.
• HACCP training per SQF Code.
• Knowledge of quality tools: Pareto, Gauge R&R, PFMEA, SPC, Histograms.

Responsibilities

• Review quality and production data to assess product quality and isolate issues.
• Maintain SPC data, interpret results, and troubleshoot problems.
• Oversee SQF, HACCP, safety programs and training on site.
• Lead internal audits and implement corrective actions.
• Generate monthly reports on quality, SQF progress, and audits.

Skills

Critical thinking

Customer service

Time management

Training

Analysis

Communication

Organization

Education

Bachelor's in Engineering or related

Tools

SPC software

QAS system

ESM system

Job description

CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture, and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals.

Business Overview

Crown’s Food Division is the number one manufacturer of food cans in the world. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder, and other dry food products. We offer a wide selection of food cans from large to small to meet our customers' needs. We truly focus on excellence. Here is your chance to join the Crown Food Business Unit.

Location Overview

Crown Cork & Seal in Effingham, South Carolina is a state-of-the-art facility that produces various size food cans with one of South Carolina's leading Food producers as a major client. We are looking for dynamic individuals to join our team. This is your opportunity to join Crown's global organization. We are currently looking for a Quality Manager.

Position Overview

This position will be responsible for quality management of all production. This position will be required to accurately capture the information related to quality processes and initiatives and maintain those records according to federal and corporate standards.

Duties and Responsibilities-Essential Functions

Reporting directly to the Plant Manager, the Quality Manager responsibilities would include, but not be limited to, the following:

• Review quality and production data to evaluate and determine the outcome of questionable product and isolate production when required
• Ability to learn and have a strong working knowledge of the SPC program, including maintaining data, providing data interpretation, and troubleshooting problems.
• Responsible for monitoring process data, validating check frequency per the corporate requirements, and reporting concerns to supervision.
• Act as a key member of the HACCP, SQF, safety teams
• Supervise, direct, and coordinate personnel activities concerned with food safety, cleanliness, and personal hygiene
• Ensure resources needed for training regarding Quality and Food safety are available on site
• Maintain accurate claim information for all suppliers with reports generated from multiple databases
• Generate monthly presentations about customer complaints, SPC, HACCP, audit findings, HFI’s, safety and environment
• Provide systems-level guidance and training to the quality department
• Review all process control records, spoilage collections, and entry of all defective material related data to ensure SQF compliance
• Oversee the development, implementation, review, and maintenance of the Food Safety programs including Food Defense, Food Fraud, GMPs, and HACCP.
• Oversee the development, implementation, review, and maintenance of the SQF System to include establishing processes to improve the effectiveness of the SQF System which demonstrate continuous improvement.
• Generate monthly report to detail activities at the plant, to include quality, relevant SQF progress, and HACCP initiatives
• Conduct investigations based on customer complaints on quality of product
• Perform various internal audits and implement corrective actions for any findings.
• Operate Supplier Quality Assurance system, Customer Complaint system, ESM system, CMD and EX systems, Trailer Reject database, HFI system, Gauge Calibration system, QAS system, and SPC software packages
• Maintain quality equipment through calibration and external repair
• Perform other job-related duties as assigned or required

Qualifications

• Bachelors in Engineering, Operations Management, or related field.
• 5 years of experience in Quality Management in a Production environment or an equivalent experience
• Completion of a HACCP training course that meets the definition found in the SQF Code
• A thorough understanding of common quality and problem-solving tools including Statistical analysis, Pareto charts, Gauge R&R, PFMEA, Process Capability, and Histograms.

Preferred requirements

• Previous experience in food packaging production industry

Required Skills

• Computer use: Use of computer software to maintain records and communicate plant resource consumption
• Critical Thinking: Use of logic and reasoning to identify potential solutions or approaches to problems
• Customer Service: Display customer need assessment and meet quality standards for service
• Time Management: Prioritize duties to most efficiently accomplish tasks and maintain productivity
• Training: Develop training relevant to quality processes and present to employees to maintain regular compliance

Required Abilities

• Analysis: Ability to analyze and generate reports and charts based off of customer specifications, FDA regulations, and SQF requirements
• Communication: Ability to read and write English and interpret spoken direction
• Organization: Ability to maintain an organized work area

Physical Requirements

• Occasional keeling/crouching required
• Frequent walking required
• Ability to lift 25 pounds
• Frequent sitting for extended periods
• Operating machinery produce at least 85 decibels (dB) of noise.
• The industrial duties of this position may expose the employee to odors, wetness, dirt, and dust.
• The majority of this position’s duties fall within a temperature controlled office environment

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Crown offers a competitive and comprehensive company-paid benefits package including medical/dental/vision/prescription/ life insurance, 401(k) with match, stock purchase, robust pension, tuition reimbursement, and gainsharing programs.

Also, as part of our Total Safety Culture, Crown is committed to the safety, health, and well-being of all our employees and their families.