Quality Manager

Westfall Technik; Union City (AR); On-site; USD 126,000 - 154,000; Full time

Benefits offered by this job

Salary: $140,000 per year

11 Paid Holidays

401K and employer match

Medical, Dental, Vision benefits

Equal opportunity employer

Job summary

Westfall Technik, Inc. is seeking a Quality Manager to develop and maintain the Quality Management System across our manufacturing sites in the USA.

The role leads ISO and SQF initiatives, drives continuous improvement, and ensures regulatory compliance while partnering with cross-functional teams. The ideal candidate has 5–7 years of quality leadership in plastics/manufacturing, strong auditing credentials, and proficiency with ERP/QMS tools.

Qualifications

• Bachelor’s degree in engineering or quality discipline, master’s a plus.
• 5–7 years of progressive quality management experience in manufacturing.
• Lead Auditor certifications for ISO 9001, ISO 13485; SQF and HACCP training desirable.
• Proficiency with ERP systems (SAP/Oracle) and QMS tools; strong Office skills.
• Lean/Six Sigma experience (Green/Black belt) is a plus.

Responsibilities

• Develop, implement, and maintain the Quality Management and Control Strategy.
• Serve as site Management Representative for ISO and other certifications (SQF).
• Lead continuous improvement, regulatory compliance, and CAPA processes.
• Coordinate quality activities in new product introductions and engineering projects.
• Report KPIs to executive leadership and supervise cross-functional teams.

Skills

QMS management

Audit management

Leadership

Regulatory compliance

CAPA system

Data analysis

Root cause analysis

Communication

Process improvement

Cross-functional leadership

Education

Bachelor's degree in engineering or quality

Lead Auditor certifications (ISO 9001 / ISO 13485; SQF)

Tools

ERP systems (SAP/Oracle)

QMS software

Microsoft Office (Excel, PowerPoint)

Job description

Here at Westfall Technik, we pride ourselves on being ta fast growing Plastic Injection Manufacturing Company in the USA and soon Globally. While many companies outsource their work, we believe in keeping our jobs in the US. We currently support over 1,100 employees across 11 facilities in the US, and we are still growing.

At our Delta Yimin Technologies, Inc we invest in our people. Our overall success is largely contributed to our employees’ skills and talents, that have been impactful and essential to the growth of our business. Here, you’ll get the opportunity to test your knowledge and skills and become a critical player within Westfall. We want you to view your time at Westfall as an investment to your future.

We are currently seeking Quality Manager, with the below qualifications:

Professional Attributes

The Quality Manager is responsible for developing, implementing, and maintaining the
Quality Management and Control Strategy. This role ensures that quality standards are
consistently met through robust systems, proactive process control, and cross-functional
leadership. The Quality Manager serves as the site’s Management Representative for ISO
and other quality certifications (e.g., SQF) and leads efforts in continuous improvement,
regulatory compliance, and customer satisfaction.
Strong communication, analytical thinking, systems proficiency, and presentation skills are
essential for effectively managing internal teams, addressing customer concerns, and
collaborating with cross-functional departments.

Desired Skills and Experience

1. Quality Management Systems (QMS)
Oversee, maintain, and continuously improve the company’s QMS to meet ISO and
customer-specific requirements.
Analyze system performance data and recommend changes to enhance
effectiveness, reduce variation, and ensure compliance.
Audit internal processes and documentation to ensure full adherence to applicable
standards (ISO 9001/ 13485, SQF etc.).
Lead the development and implementation of new quality programs and systems as
needed.

2. Leadership & Strategic Planning
Serve as the ISO Management Representative and SQF Practitioner, managing
related documentation, teams, and external audit activities.
Coordinate quality activities in new product introductions and engineering projects to
ensure compliance from design through production.
Establish strategic quality goals and KPIs aligned with business objectives, regularly
reporting progress to executive leadership.
Lead the Food Safety Team and oversee compliance with food safety standards
where applicable.

3. Problem Solving & Root Cause Analysis
Lead advanced problem-solving efforts (e.g., 8D, DMAIC, FMEA) using analytical
tools to identify root causes and implement effective corrective actions.
Champion the Corrective and Preventive Action (CAPA) system:
o Track and verify open actions for timely completion.
o Analyze trends and recurring issues to drive systemic improvements.
o Conduct effectiveness audits and department-level ISO process audits.

4. Continuous Improvement
Drive a culture of continuous improvement across the organization using tools such
as Lean, Six Sigma, and SPC.
Facilitate training sessions, quality awareness programs, and workshops to elevate
the quality mindset.

5. Other Duties as Assigned
Take on additional responsibilities as needed to support the team and meet
operational priorities.
Specific Skill Set
Communication
Excellent verbal and written communication skills for
internal and external interactions, report writing, and audit
presentations.
Presentation Confident in presenting data, trends, and insights to
senior management, auditors, and customers.
System Strong understanding of ERP systems, QMS software,
and data analysis platforms.
Analytics Ability to interpret data, draw logical conclusions, and
make data-driven decisions.

Exposure

Bachelor's degree in engineering, Quality, or a related technical discipline (master's
degree or certifications a plus).
Minimum 5–7 years of progressive quality management experience in a
manufacturing environment (plastics, packaging, or regulated industries preferred).
Certified Lead Auditor for ISO 9001, ISO 13485; SQF and/or HACCP
training/certification highly desirable.
Proficiency in Microsoft Office (Excel, PowerPoint), ERP systems (SAP, Oracle, etc.),
and QMS tools.
Experience in Lean, Six Sigma (Green or Black Belt preferred), and root cause
analysis methodologies.

ESSENTIAL FUNCTIONS AND PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job??
Reasonable accommodation may be made to enable individuals with disabilities to
perform the essential functions?
While performing the duties of this job, the employee is regularly required to stand,
walk, sit, use hand to finger, or feel, reach with hands and arms, and talk or hear??
The employee must occasionally?lift?to 25?lbs.?when necessary??

WORK ENVIRONMENT

The work environment is usually in an office within a manufacturing facility with low to
moderate noise level. The work environment characteristics described here are
representative of those an employee encounters while performing the essential functions of
this job.
Ability to work well with others, one on one, remote, via video and phone.
Ability to work independently

Westfall Technik is an Equal Opportunity Employer that does not discriminate on the basis of actual
or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression,
pregnancy, childbirth or related medical conditions, religious creed, physical disability, mental
disability, age for individuals age 40 and over, medical condition (as defined by state law (for
example, cancer or genetic characteristics or HIV/AIDS), marital status, military and veteran status,
sexual orientation, genetic information, citizenship status or any other characteristic protected by
federal, state or local law. Our management team is dedicated to this policy with respect to
recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee
activities and general treatment during empl

What You’ll Love About Us:

• Salary: $140,000 (Based on education and experience)
• 11 Paid Holidays, Sick Pay, Vacation Pay
• 401K, Plus Employer Match
• Medical, Dental, Vision, Company Sponsored Life and AD&D, Short and Long Term Disability, Paid Parental Leave, and More…
• We are committed to creating a diverse work environment and proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, region, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law.