Quality Manager

ElectriBuilt; Town of Hammond (WI); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health insurance (medical)

401(k) with employer match

Paid time off & holidays

Wellness programs

Job summary

ElectriBuilt in Hammond, WI, is hiring a Quality Manager to lead the QMS within the manufacturing facility. You will drive ISO 9001 compliance, customer and supplier quality, and continuous improvement initiatives to reduce defects and improve performance.

You will partner with Operations, Engineering, and Supply Chain, lead audits, CAPA, and mentor the quality team to deliver world-class quality outcomes.

Qualifications

• 7+ years quality leadership experience in a manufacturing environment.
• Experience managing QA/QC, customer quality, supplier quality.
• Excellent communication and training skills.

Responsibilities

• Develop, implement, maintain, and continuously improve the Quality Management System in accordance with ISO 9001 and applicable industry standards.
• Lead internal audits, external audits, customer audits, and certification audits; monitor KPIs and management reviews.
• Lead CAPA processes to eliminate recurring quality issues and drive preventive quality strategies.
• Collaborate with Operations, Engineering, Supply Chain, and Customers to achieve world-class quality performance.
• Coach and develop quality engineers, supervisors, inspectors, and technicians; promote a culture of quality ownership.

Skills

Quality leadership

Lean Manufacturing

Six Sigma

ISO 9001

Education

Bachelor's degree or equivalent in manufacturing quality or related field

Job description

This position is based out of our Hammond, WI office.

About Electribuilt

ElectriBuilt, a subsidiary of ArchKey Holdings Inc., bridges a critical gap in the market: the need for integrated power, data and network infrastructure that is as agile as the companies using it.

Our approach is built on certainty: reducing onsite risk, compressing schedules, and providing predictable cost and performance.

ElectriBuilt products are American-made, engineered to order, and assembled using UL-Listed components. Solutions are integrated and commissioned as skidded, containerized, or modular finished goods to ensure consistent quality and repeatable outcomes across every project.

About the Position

The Quality Manager is responsible for leading and managing all aspects of the Quality Management System (QMS) within the manufacturing facility. This role ensures that products consistently meet customer requirements, regulatory standards, and company quality objectives while driving a culture of continuous improvement throughout the organization.

The Quality Manager serves as the primary leader for Quality Assurance (QA), Quality Control (QC), customer quality, supplier quality, and continuous improvement initiatives focused on reducing defects, scrap, rework, customer complaints, and DPPM (Defective Parts Per Million). This position partners closely with Operations, Engineering, Supply Chain, and Customers to achieve world-class quality performance and operational excellence, in alignment with all Company policies, procedures, key objectives and regulations.

Our Ideal Candidate

• Located in Hammond, WI
• Organized, driven, reliable critical thinker.
• Manufacturing product experience.

Day in the Life

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Develop, implement, maintain, and continuously improve the Quality Management System in accordance with ISO 9001 and applicable industry standards. Ensure compliance with customer-specific requirements, regulatory requirements, and internal quality standards.
• Establish and maintain quality policies, procedures, work instructions, and documentation. Lead internal audits, external audits, customer audits, and certification audits. Monitor quality performance through KPIs and management reviews.
• Develop preventive quality strategies to ensure product quality is built into manufacturing processes. Implement robust process controls to minimize variation and improve process capability.
• Lead Advanced Quality Planning activities including PFMEA, Control Plans, Process Flow Diagrams, and Risk Assessments. Drive corrective and preventive action (CAPA) processes to eliminate recurring quality issues.
• Ensure effective problem-solving methodologies are utilized, including 8D, A3, 5 Why, Fishbone Analysis, and Root Cause Analysis.
• Manage incoming, in-process, and final product inspection programs. Establish inspection methods, acceptance criteria, and sampling plans. Develop statistical process control (SPC) systems to monitor and improve process performance.
• Ensure proper calibration and maintenance of inspection and test equipment. Analyze quality data and identify trends requiring corrective actions.
• Serve as the primary quality interface for customers. Track and analyze customer complaint trends and develop improvement plans. Lead investigations and responses to customer complaints, warranty claims, and non-conformance issues.
• Ensure timely response, root cause identification, corrective action implementation, and verification of effectiveness. Maintain strong customer relationships through proactive quality communication and issue resolution.
• Drive customer satisfaction improvement initiatives.
• Lead / support plant-wide continuous improvement efforts focused on quality and operational excellence. Utilize Lean Manufacturing, Six Sigma, Kaizen, and statistical analysis tools to improve performance.
• Identify opportunities to reduce waste, variability, and process inefficiencies. Facilitate cross-functional improvement projects. Promote a culture of quality ownership and continuous improvement throughout the organization.
• Work closely with purchasing and supply chain teams to ensure supplier compliance. Collaborate with suppliers to improve incoming material quality.
• Monitor supplier quality performance and establish improvement plans where necessary using 8D, 5 Why, Fishbone and A3 frameworks.
• Lead supplier audits, supplier corrective action requests (SCARs), and supplier development initiatives.
• Lead, coach, and develop quality engineers, quality supervisors, inspectors, and technicians. Foster accountability, engagement, and professional development within the quality team.
• Collaborate effectively with Operations, Engineering, Maintenance, and Supply Chain leadership to champion a quality-first culture throughout the facility.
• Accountable for achieving measurable improvements in key performance indicators (KPIs), including DPPM reduction, First Pass Yield (FPY), Cost of Poor Quality (COPQ), scrap reduction, rework reduction, internal defect rate, and supplier defect rate.
• Consistently makes decisions in an attentive and safe manner to ensure the safety and health of self and others.
• Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities.
• Promotes and models the Company mission, vision and values through exercising sound and ethical business practices, championing all elements of diversity, equity, and inclusion (DEI) and providing high quality services and programs as they relate to clients, subcontractors, co-workers, suppliers, and the public.

Minimum Qualifications

• Bachelor's degree or equivalent work experience in manufacturing quality, or a related field, preferred.
• Minimum of 7 years of progressive quality leadership experience in a manufacturing environment.
• Minimum of 3-5 years of people management experience.
• Proven success leading quality improvement initiatives resulting in significant reductions in defects, scrap, rework, and DPPM.
• Experience managing customer quality issues and quality management systems.
• Excellent computer, communication, and training skills. Strong written and verbal communication skills.
• Basic project management experience and skills. Understanding the project life cycle.
• Demonstrated ability to diagnose problems with critical thinking skills and detail orientation, and to drive timely and appropriate solutions with self-initiative and sensitivity.
• Strong and professional team player, with effective collaboration, organizational and relationship-building skills. Experience building strong internal and external business partner relationships and teaming with cross-functional managers and employees across the business.
• Effective independent creativity, organizational, prioritizing and time management skills. Demonstrated high levels of diplomacy, integrity, and dependability. Experience and skills to work closely with proprietary information and maintain confidentiality.
• Exceptional leadership, mentoring, listening, presentation, negotiation, conflict management and persuasion skills, and the ability to influence employees at all levels.
• Training and experience with LEAN methodologies and/or similar applications. Strong process orientation.

At Electribuilt, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Aff…