Quality Manager

GRT Rubber; Paragould (AR); On-site; USD 90,000 - 120,000; Full time

Job summary

GRT Rubber in Paragould, AR is seeking a Quality Manager to lead quality initiatives across production, reduce defects, and drive ISO-compliant processes.

You will oversee a team, analyze data, implement testing criteria, and collaborate with other departments to meet customer requirements and improve product reliability.

Qualifications

• 7 years of industrial-related experience.
• 3 years of managerial experience.
• Knowledge of quality concepts, statistical analysis, risk management, and investigation techniques.
• Knowledge of Microsoft Office, Statistical applications, ISO.

Responsibilities

• Collects and analyzes production samples to evaluate quality.
• Analyzes quality control test results and provides feedback to management.
• Monitors quality control systems for effectiveness and efficiency.
• Communicates quality information to departments, vendors or contractors.
• Manages department employees including performance and hiring.
• Instructs staff in quality control and analytical procedures.
• Produces reports on nonconformance, quality trends and root cause analyses.
• Participates in developing product specifications.
• Identifies critical points in manufacturing and sampling procedures.
• Creates and implements inspection and testing criteria.
• Oversees supervisors, inspectors, or lab workers in quality activities.
• Reviews/updates SOPs and business management systems.
• Reviews quality documentation for regulatory submissions and inspections.
• Directs tracking of defects and test results.
• Direct product testing activities during production cycles.
• Instructs vendors on quality guidelines and testing procedures.
• Monitors development of new products to identify potential issues.
• Confers with marketing/sales to define client requirements.

Skills

Quality concepts

Statistical analysis

Risk management

Leadership

Education

Technical, associate's or bachelor's degree in industrial field

Tools

Microsoft Office

Statistical applications

ISO

Job description

Purpose

The Quality Manager's primary goal is to reduce quality issues, audit processes and improve product lines. This role should work towards a year-over-year reduction in customer returns due to quality issues and is responsible for Quality System implementation to ISO-compliant level.

Duties and Responsibilities

• Collects and analyzes production samples to evaluate quality.
• Analyzes quality control test results and provides feedback and interpretation to production management or staff.
• Monitors performance of quality control systems to ensure effectiveness and efficiency.
• Communicates quality control information to all relevant organizational departments, outside vendors, or contractors.
• Manages all employees of the department including the performance management and hiring of the employees within that department.
• Instructs staff in quality control and analytical procedures.
• Produces reports regarding nonconformance of products or processes, daily production quality, root cause analyses, and quality trends.
• Participates in the development of product specifications.
• Identifies critical points in the manufacturing process and specifies sampling procedures to be used at these points.
• Creates and implements inspection and testing criteria or procedures.
• Oversees workers including supervisors, inspectors, or laboratory workers engaged in quality activities.
• Reviews and updates standard operating procedures and business management systems.
• Reviews quality documentation necessary for regulatory submissions and inspections.
• Directs the tracking of defects, test results, or other regularly reported quality control data.
• Direct product testing activities throughout production cycles.
• Instructs vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
• Monitors the development of new products to help identify possible problems before mass production.
• Confers with marketing and sales departments to define client requirements and expectations.

Qualifications and Requirements

• Technical, associate's or bachelor's degree in industrial‑related field preferred.
• 7 years of industrial‑related experience.
• 3 years of managerial experience.
• Knowledge of quality concepts, statistical analysis, risk management, and investigation techniques.
• Knowledge of Microsoft Office, Statistical applications, ISO.

Working Conditions

Ability to walk, stand, sit, in any combination up to 12 hours a day. The noise level in the work environment can be loud.

Position Type and Expected Hours Of Work

This is a full‑time position. Some weekends, evening hours, off shifts, and call outs are sometimes necessary.