Quality Manager

Steel & O'Brien Manufacturing; Olde West Chester (OH); On-site; USD 90,000 - 135,000; Full time

Job summary

Steel & O'Brien Manufacturing in Cincinnati seeks a hands-on Quality Manager to lead quality operations across two nearby facilities. You will spend time on the production floor driving root cause investigations, corrective actions, coaching a small quality team, and partnering with Operations to improve processes and prevent recurring issues.

If you're an action-oriented quality leader who thrives in manufacturing and is passionate about continuous improvement, we'd love to hear from you.

Qualifications

• Bachelor's degree in Quality, Mechanical, Manufacturing, Industrial Engineering, Operations Management, or related field.
• 5+ years progressive quality leadership in industrial manufacturing; 7+ years preferred.
• Experience leading plant-floor quality and ISO 9001 Quality Management Systems.
• Experience leading Quality Engineers, Technicians, or cross-functional teams.
• Proven containment, root cause analysis, corrective action, and verified closure.
• Strong leadership, organizational, and communication skills.
• Ability to challenge existing processes and drive continuous improvement.
• ASQ and/or Lean Six Sigma certification preferred.
• Experience in metal fabrication, machining, welding, assembly, sanitary products, or data center manufacturing is a plus.

Responsibilities

• Lead quality operations across two facilities with standardized quality systems.
• Maintain ISO 9001 and lead audits and corrective actions.
• Coach quality engineers and technicians.
• Partner with Operations to build quality into products and processes.
• Develop and improve quality procedures, work instructions, and SOPs.
• Create and deliver quality training programs for standardized processes.
• Lead root cause investigations using 8D, 5 Why, Fishbone and CAPA.
• Implement CAPA to prevent recurring quality issues.
• Conduct audits and monitor quality metrics and KPIs.
• Lead supplier quality improvements and support NPI.
• Review nonconforming material and ensure audit-ready records.
• Support quality hold/escalation and promote continuous improvement.

Skills

Quality leadership

ISO 9001 experience

Root cause analysis

CAPA processes

Team leadership

Education

Bachelor's degree in Quality, Mechanical, Manufacturing, Industrial Engineering, Operations Management, or related field

Tools

ASQ / Lean Six Sigma

ISO 9001 Audits

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Quality Manager

Lead Quality. Drive Continuous Improvement. Make an Impact.

We're looking for a hands-on Quality Manager to lead quality operations across two nearby West Chester manufacturing facilities. This is a plant-based leadership role where you'll spend significant time on the production floor, driving root cause investigations, implementing corrective actions, coaching a small quality team, and partnering with Operations to improve processes and prevent recurring issues.

If you're an action-oriented quality leader who thrives in manufacturing, enjoys solving complex problems, and is passionate about continuous improvement, we'd love to hear from you.

What You'll Do

• Lead quality operations across two manufacturing/distribution facilities, ensuring standardized quality systems, documentation, training, and inspection processes.
• Maintain the ISO 9001 Quality Management System, serving as the ISO Management Representative and leading internal/external audits and corrective actions.
• Provide leadership, coaching, and technical direction to a team of Quality Engineers and Technicians.
• Partner with Operations, Manufacturing Engineering, Supply Chain, and Production to build quality into products and processes.
• Develop and continuously improve quality procedures, inspection methods, work instructions, and standard operating procedures.
• Create and deliver quality training programs to ensure standardized processes and employee compliance.
• Lead root cause investigations involving customer complaints, supplier issues, internal defects, scrap, and nonconforming material using 8D, 5 Why, Fishbone, and CAPA methodologies.
• Implement sustainable corrective and preventive actions that eliminate recurring quality issues.
• Conduct process, layered, and product audits while monitoring quality metrics, trends, and KPIs.
• Lead supplier quality improvement initiatives, engineering change support, process validations, equipment qualifications, and new product introductions.
• Review and disposition nonconforming material, implement containment plans, and ensure calibration systems, inspection equipment, and quality records remain audit-ready.
• Support the quality hold and escalation process while promoting accountability and continuous improvement across both facilities.

What We're Looking For

• Bachelor's degree in Quality, Mechanical, Manufacturing, Industrial Engineering, Operations Management, or a related technical field (or equivalent manufacturing quality leadership experience).
• 5+ years of progressive quality leadership experience in an industrial manufacturing environment; 7+ years preferred.
• Demonstrated experience leading plant-floor quality, corrective actions, and ISO 9001 Quality Management Systems.
• Experience leading Quality Engineers, Technicians, or cross-functional quality teams.
• Proven ability to drive issues through containment, root cause analysis, corrective action, and verified closure.
• Strong leadership, organizational, and communication skills with the ability to influence cross-functional teams and manage multiple priorities.
• Ability to respectfully challenge existing processes, build accountability, and drive continuous improvement.
• ASQ and/or Lean Six Sigma certification preferred.
• Experience in metal fabrication, machining, welding, assembly, sanitary products, or data center manufacturing is a plus.

Why Join Us?

• Lead quality strategy across two growing manufacturing facilities.
• Make a direct impact on manufacturing performance and customer satisfaction.
• Partner with cross-functional teams to drive meaningful operational improvements.
• Mentor and develop a skilled quality team while advancing a culture of excellence and continuous improvement.

Working Conditions

• Fast-paced manufacturing environment.
• Requires standing, walking, and lifting for extended periods.
• May involve exposure to noise and varying temperatures.
• Occasional lifting up to 50 lbs.

Our Culture

At FCH, we foster a collaborative, respectful, and results-driven workplace where teamwork and continuous improvement are part of everything we do. We value Integrity, Trust, Creativity & Courage, Teamwork, and Excellence, and empower our employees to make a meaningful impact every day.

ATTENDANCE REQUIREMENTS

Attendance on a regular, consistent basis is mandatory.

ACCOMODATIONS

Essential functions of this position may include but are not limited to lifting, reaching, bending, stooping, twisting, kneeling, crouching, carrying objects, ascending/descending stairs and commuting to work location. If you are an individual with a disability and need a reasonable accommodation to perform the essential job functions under the Americans with Disability Act (ADA) or other state or federal law, you may request the accommodation below.

ACCOMODATIONS REQUESTED:

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Position Requirements

Full-Time/Part-Time Full-Time

Shift First

Position Quality Manager

Division Steel & O'Brien Manufacturing

Exempt/Non-Exempt Non-Exempt

Location Cincinnati DCC

This position is currently accepting applications.