Quality Manager

Reliance, Inc.; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Ferrousouth is seeking a Quality Manager at our Iuka, MS location. You will lead quality systems, ensure compliance, and drive continuous improvement across operations. The role emphasizes audits, customer quality support, and training.

Ideal candidates have five years in automotive quality, extensive AS9100 and ISO9001 knowledge, and strong verbal/written communication skills. Salesforce and Star familiarity is a plus.

Qualifications

• Five years of progressive automotive quality system experience.
• Extensive knowledge of AS9100 and ISO9001 requirements.
• Advanced verbal and written communication skills.

Responsibilities

• Maintain local quality program components for data analysis and product assessment.
• Document quality issues and performance metrics for leadership review.
• Recommend new methods and processes for quality improvement.
• Perform audits and evaluate workflows; initiate corrective action.
• Maintain the Quality Process/Quality System at assigned sites.
• Act as local quality representative for compliance audits.
• Support ISO/IFTA audits as a quality resource for locations.
• Respond to customer quality problems and audits.
• Maintain customer approvals and implement requirements.
• Facilitate problem solving and quality initiatives.
• Communicate findings to internal and external customers.
• Maintain records on the status of the Quality Process across locations.
• Ensure employees receive required quality training.
• Provide product technical and quality control support.
• Lead new hire Quality Onboard Training.
• Perform other duties as needed by Operations Manager.
• Maintain customer inventory levels and audit inventory.

Skills

Automotive quality experience

AS9100 knowledge

ISO 9001 knowledge

Verbal communication

Written communication

Tools

Salesforce

Star

Job description

Job Summary

Ferrousouth is excited to announce an opening for a Quality Manager at our Iuka, MS location! This is a key leadership role focused on driving excellence in our quality systems, ensuring compliance, and fostering continuous improvement across operations.

Physical Requirements

Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse), Stoop, kneel, crouch, or Crawl(Position self(to), Move), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Pushing or Pulling, Reaching, Repetitive Motion

Function in the Job

Medium/Heavy work - Exerting up to 50 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Job Function

• Maintains various components of local quality program related to data analysis, systems evaluations, and product assessment.
• Documents quality issues and performance measures for leadership review.
• Recommends new methods and processes.
• Performs audits and evaluation of workflow, work methods, and procedures on an ongoing basis and initiates corrective action and process improvements where appropriate.
• Maintain the Quality Process / Quality System assigned site(s).
• Acts as local quality representative and provides support for compliance audits.
• Serves as a quality resource for the location(s) during internal audits of IFTA and ISO.
• Responds to customer quality problems and audits.
• Maintains customer approvals for the location and implements requirements.
• Acts as a facilitator for problem solving, corrective action, and quality initiatives.
• Communicates findings to both internal and external customers.
• Maintains records and reports on the status of the Quality Process for all departments and/or locations.
• Assures that employees receive required quality or other training as assigned.
• Provides product technical and product quality control support.
• Conducts new hire Quality Onboard Training
• Additional duties assigned as needed by Operations Manager
• Maintain customer inventory levels
• Audit inventory
• Processing work orders as customer request
• Communicate daily with customer
• Enter part number information into software
• Create shipments as request by customer
• General office and warehouse environment, PC use.
• Knowledge of Salesforce and Star a plus.

Required Skills

• Five years of progressive automotive quality system and customer quality systems experience.
• Extensive knowledge of AS9100 and ISO9001 requirements.
• Advanced verbal and written communication skills'