Quality Manager

I-Resource Group, LLC; North Carolina; On-site; USD 90,000 - 130,000; Full time

Job summary

Top Echelon Software LLC is seeking a Quality Manager to lead New Model Quality, Process Quality, and Supplier Quality in a manufacturing setting. You will drive quality performance, develop associates, strengthen supplier relationships, and ensure customer satisfaction through robust quality systems and continuous improvement initiatives.

You will provide leadership, direction, and strategic oversight to support business objectives and maintain world-class quality standards across products and

Qualifications

• Bachelor’s degree in Engineering or equivalent experience.
• Minimum 5 years of quality leadership in manufacturing.
• Experience in supplier, process quality and new model launches.
• Strong knowledge of quality systems and CI methodologies.

Responsibilities

• Lead and manage the New Model Quality, Process Quality, and Supplier Quality teams.
• Develop and maintain strong supplier partnerships to improve quality performance.
• Oversee supplier corrective and preventive action activities.
• Ensure timely resolution of quality concerns.
• Analyze supplier and internal quality issues, implementing corrective actions.
• Develop, manage, and monitor departmental budgets and business plans.
• Coach, mentor, and develop associates.
• Monitor supplier quality performance and drive continuous improvement efforts.
• Support internal and external customer satisfaction.
• Manage and monitor internal quality audits, investigations, and corrective actions.
• Oversee quality activities related to new product launches and new model introduction.
• Lead resolution of supplier quality issues.
• Champion and sustain 5S and workplace organization initiatives.
• Oversee manufacturing process and quality requirements for new model implementation.
• Establish departmental goals, objectives, and KPIs.
• Support cross-functional teams.

Skills

Leadership & coaching

Quality management

Cross-functional collaboration

Supplier quality improvement

Education

Bachelor's degree in Engineering or related field

Tools

APQP

PPAP

FMEA

SPC

Job description

The Quality Manager will be responsible for leading New Model Quality, Process Quality, and Supplier Quality functions within a Manufacturing environment. This role is responsible for driving quality performance, developing associates, strengthening supplier relationships, and ensuring customer satisfaction through effective quality systems and continuous improvement initiatives. The Quality Manager will provide leadership, direction, and strategic oversight to support business objectives and maintain world-class quality standards.

• Lead and manage theNew Model Quality, Process Quality, and Supplier Quality teams.
• Develop and maintain strong supplier partnerships to improve quality performance.
• Oversee supplier corrective and preventive action activities.
• Ensure timely resolution of quality concerns.
• Analyze supplier and internal quality issues, implementing corrective actions.
• Develop, manage, and monitor departmental budgets and business plans.
• Coach, mentor, and develop associates.
• Monitor supplier quality performance and drive continuous improvement efforts.
• Support internal and external customer satisfaction.
• Manage and monitor internal quality audits, investigations, and corrective actions.
• Oversee quality activities related to new product launches and new model introduction.
• Lead resolution of supplier quality issues.
• Champion and sustain5Sand workplace organization initiatives.
• Oversee manufacturing process and quality requirements for new model implementation.
• Establish departmental goals, objectives, and key performance indicators (KPIs).
• Support cross-functional teams.

Requirements

• Bachelor's degree in Engineering, or equivalent experience preferred.
• Minimum 5 years of quality leadership experience in a manufacturing environment.
• Experience managing supplier quality, process quality, and new model launch activities.
• Strong knowledge of quality systems, root cause analysis, corrective actions, and continuous improvement methodologies.
• Proven leadership, communication, and team development skills.
• Ability to work effectively in a fast-paced manufacturing environment.
• Knowledge of APQP, PPAP, FMEA, SPC, and problem-solving methodologies.