Quality Manager

Clear Concepts, Inc.; North Carolina; On-site; USD 120,000 - 160,000; Full time

Job summary

Clear Concepts, Inc. is seeking a Quality Manager to lead New Model Quality, Process Quality, and Supplier Quality within a manufacturing environment.

You will drive quality performance, develop associates, and strengthen supplier relationships while maintaining world-class quality systems and continuous improvement initiatives. The role provides strategic leadership, direction, and oversight to meet business objectives and uphold customer satisfaction through robust quality practices.

Qualifications

• Bachelor's degree in Engineering or equivalent experience.
• 5+ years quality leadership in manufacturing.
• Experience with supplier quality, process quality, and new model launch quality.
• Strong knowledge of quality systems and corrective actions.
• Leadership and communication skills.

Responsibilities

• Lead New Model Quality, Process Quality, and Supplier Quality teams.
• Develop and maintain supplier partnerships to improve quality.
• Oversee CAPA activities and effective quality audits.
• Ensure timely resolution of quality concerns.
• Monitor KPIs and drive continuous improvement.
• Manage budgets and develop staff.
• Support cross-functional teams and customer satisfaction.

Education

Bachelor's degree in Engineering

Equivalent experience

Job description

The Quality Manager will be responsible for leading New Model Quality, Process Quality, and Supplier Quality functions within a Manufacturing environment. This role is responsible for driving quality performance, developing associates, strengthening supplier relationships, and ensuring customer satisfaction through effective quality systems and continuous improvement initiatives. The Quality Manager will provide leadership, direction, and strategic oversight to support business objectives and maintain world-class quality standards.

• Lead and manage theNew Model Quality, Process Quality, and Supplier Quality teams.
• Develop and maintain strong supplier partnerships to improve quality performance.
• Oversee supplier corrective and preventive action activities.
• Ensure timely resolution of quality concerns.
• Analyze supplier and internal quality issues, implementing corrective actions.
• Develop, manage, and monitor departmental budgets and business plans.
• Coach, mentor, and develop associates.
• Monitor supplier quality performance and drive continuous improvement efforts.
• Support internal and external customer satisfaction.
• Manage and monitor internal quality audits, investigations, and corrective actions.
• Oversee quality activities related to new product launches and new model introduction.
• Lead resolution of supplier quality issues.
• Champion and sustain5Sand workplace organization initiatives.
• Oversee manufacturing process and quality requirements for new model implementation.
• Establish departmental goals, objectives, and key performance indicators (KPIs).
• Support cross-functional teams.

Requirements

• Bachelor's degree in Engineering, or equivalent experience preferred.
• Minimum 5 years of quality leadership experience in a manufacturing environment.
• Experience managing supplier quality, process quality, and new model launch activities.
• Strong knowledge of quality systems, root cause analysis, corrective actions, and continuous improvement methodologies.
• Proven leadership, communication, and team development skills.
• Ability to work effectively in a fast-paced manufacturing environment.
• Knowledge of APQP, PPAP, FMEA, SPC, and problem-solving methodologies.