Quality Manager

Henderson Group Recruiting; North Carolina; On-site; USD 90,000 - 120,000; Full time

Job summary

Henderson Group is seeking a Quality Manager to lead New Model Quality, Process Quality, and Supplier Quality in a manufacturing setting. You will drive quality performance, develop associates, strengthen supplier relationships, and ensure customer satisfaction through effective quality systems and continuous improvement initiatives.

The role provides strategic oversight, budget accountability, and mentorship to grow a world-class quality organization aligned with business objectives.

Qualifications

• Requires leadership experience in a manufacturing setting.
• Experience managing supplier, process quality and NPI activities.
• Strong knowledge of quality systems and corrective actions.
• Proven leadership, communication and team development skills.
• Ability to work in a fast-paced manufacturing environment.
• Knowledge of APQP, PPAP, FMEA, SPC and problem-solving.

Responsibilities

• Lead and manage the New Model Quality, Process Quality, and Supplier Quality teams.
• Develop and maintain strong supplier partnerships to improve quality performance.
• Oversee supplier corrective and preventive action activities.
• Ensure timely resolution of quality concerns.
• Analyze supplier and internal quality issues, implementing corrective actions.
• Develop, manage, and monitor departmental budgets and business plans.
• Coach, mentor, and develop associates.
• Monitor supplier quality performance and drive continuous improvement efforts.
• Support internal and external customer satisfaction.
• Manage and monitor internal quality audits, investigations, and corrective actions.
• Oversee quality activities related to new product launches and new model introduction.
• Lead resolution of supplier quality issues.
• Champion and sustain5Sand workplace organization initiatives.
• Oversee manufacturing process and quality requirements for new model implementation.
• Establish departmental goals, objectives, and key performance indicators (KPIs).
• Support cross-functional teams.

Skills

Quality leadership

Supplier quality management

Root cause analysis

Continuous improvement

Cross-functional collaboration

Budget management

Education

Bachelor's degree in Engineering

Job description

The Quality Manager will be responsible for leading New Model Quality, Process Quality, and Supplier Quality functions within a Manufacturing environment. This role is responsible for driving quality performance, developing associates, strengthening supplier relationships, and ensuring customer satisfaction through effective quality systems and continuous improvement initiatives. The Quality Manager will provide leadership, direction, and strategic oversight to support business objectives and maintain world-class quality standards.

• Lead and manage theNew Model Quality, Process Quality, and Supplier Quality teams.
• Develop and maintain strong supplier partnerships to improve quality performance.
• Oversee supplier corrective and preventive action activities.
• Ensure timely resolution of quality concerns.
• Analyze supplier and internal quality issues, implementing corrective actions.
• Develop, manage, and monitor departmental budgets and business plans.
• Coach, mentor, and develop associates.
• Monitor supplier quality performance and drive continuous improvement efforts.
• Support internal and external customer satisfaction.
• Manage and monitor internal quality audits, investigations, and corrective actions.
• Oversee quality activities related to new product launches and new model introduction.
• Lead resolution of supplier quality issues.
• Champion and sustain5Sand workplace organization initiatives.
• Oversee manufacturing process and quality requirements for new model implementation.
• Establish departmental goals, objectives, and key performance indicators (KPIs).
• Support cross-functional teams.

Requirements

• Bachelor's degree in Engineering, or equivalent experience preferred.
• Minimum 5 years of quality leadership experience in a manufacturing environment.
• Experience managing supplier quality, process quality, and new model launch activities.
• Strong knowledge of quality systems, root cause analysis, corrective actions, and continuous improvement methodologies.
• Proven leadership, communication, and team development skills.
• Ability to work effectively in a fast-paced manufacturing environment.
• Knowledge of APQP, PPAP, FMEA, SPC, and problem-solving methodologies.