Quality Manager

Ahlstrom; Mount Holly Springs (Cumberland County); On-site; USD 85,000 - 110,000; Full time

Job summary

Ahlstrom, based in the United States, seeks a leader to provide leadership and manage all aspects of the Quality Team. You will ensure high product quality for external and internal customers and work with Operations to reduce non-conformances.

You will drive quality systems, collaborate with customers to resolve issues, and lead audits and continuous improvement initiatives across the site. This role requires a Bachelor’s degree and strong SAP/ISO knowledge.

Qualifications

• Two years of quality experience in a testing or manufacturing environment.
• Computer literate – Windows/Word/Excel and company software.
• Experience in SAP; Order Plan preferred.
• Excellent professional, written and verbal communication skills.
• Analytical, interpersonal and statistical skills.
• Ability to work in a team-based environment and take initiative.

Responsibilities

• Represent the Company during customer and supplier visits.
• Perform internal audits of the quality management system (ISO 9001, 45001, 14001).
• Support production activities as needed.
• Manage Held Goods – determine disposition of held/returned goods and document in system.
• Lead continuous improvement teams and drive corrective actions.
• Maintain inspection system (calibration, software, licenses, etc.).
• Identify areas for improvement and implement changes.
• Collaborate with production, purchasing and suppliers to ensure quality of materials and finished products.
• Ensure GMP and FDA compliance where applicable in the USA.
• Supervise Quality Assurance team and develop staff performance.
• Report results to management and mentor staff.
• Lead advanced quality planning activities (FMEA, Capabilities, etc.).

Skills

Communication

Analytical

Organizational

Detail oriented

Team player

MS Office

SAP

COA

Six Sigma

Word

Education

Bachelor's degree

Tools

SAP

Order Plan

Job description

You have a choice of where you want to work! We invite you along on our journey to Purify and Protect, with Every Fiber, for a Sustainable World. We aim to attract, retain, and energize passionate people, like you, by investing in your professional development and providing opportunities for personal growth.

Do your values align with ours? Accountability, Growth mindset, One team, Care and a fair and inclusive work environment for everyone, everywhere!

We strive to meet the highest standards of corporate citizenship by protecting the health and safety of our team, safeguarding the environment, and creating a long-lasting, positive impact on the communities where we do business. Are you with us?!?

Purpose of the job

Provide leadership and manage all aspects of the Quality Team.

• To ensure high quality of products received by external and internal customers.
• To work with Operations to produce high quality products and reduce internal non conformances.
• To ensure quality systems and certifications are in place and strive for improvement on these systems.
• To work with customer to resolve quality issues and align internal actions to meet customer quality requirements.
• To ensure proper management of Quality audits.

Main responsibility areas

• Represent the Company during customer and supplier visits.
• Perform internal audits of the quality management system (ISO 9001, 45001, 14001)
• Use computer systems, including but not limited to word processor, spreadsheets, presentation software and company developed programs.
• Support production activities as needed.
• Manage Held Goods – Determine disposition of held good/returned goods and document in system.
• Be a member and/or leader of continuous improvement teams.
• Effectively utilize resources that are not directly under her/his control to achieve both individual and team goals.
• Maintain inspection system (calibration, software, licenses, etc.…)
• Identify areas that need improvement and recommend changes or implement corrective actions.
• Sponsors and/or leads multi-functional groups to achieve project and team objectives.
• Supports the business’s safety, environmental, productivity and quality objectives.
• Follows all environmental and safety procedures.
• In USA, ensures compliance with GMP and FDA regulations where applicable.
• Supervises Quality Assurance team and provides direction as required. Reviews and develops staff performance on a regular basis.
• Interfaces with all levels of management to report results.
• To collaborate with production, purchasing and suppliers to ensure right raw material, services, and finished products quality.
• To determine organization’s quality objectives and goals.
• To develop and implement plans to achieve organizational goals.
• To assist sales, research and development and manufacturing groups to find solutions that will lower internal waste and external claims.
• To lead and develop quality team according to Ahlstrom leadership expectations.
• Performs other related projects and duties as assigned.
• Always represent the company in a professional, ethical, and moral manner.
• Initiate/participate in advanced quality-planning activities (ex. Design & Process FMEA’s, Identification of Key Characteristics, Capability Studies, Product Validations, etc. …)

Experience and education

Work experience.

• Two years of experience with quality in a testing or manufacturing environment.
• Computer literate – Microsoft Windows/Word/Excel and Company Software. Experience in SAP, Order Plan preferred.
• Excellent professional, written and verbal communication skills.
• Excellent interpersonal, analytical, and statistical skills.
• Experience in a team-based environment.
• High level of initiative and independence in managing responsibilities.
• Detail oriented.
• Willingness to work weekends and/or travel as needed.
• Ability to learn without a lot of direction.
• Able to prioritize and multi-task.
• Exceptional organizational skills; punctual on completing tasks.
• Experience in quality preferred. (Testing experience, held good disposition, experience in COA’s, ISO 9001, GMP, document control)
• Skilled on computer (MS office suite/Lotus Notes a plus).
• Knowledge of statistics preferred (Six Sigma Experience a plus)
• Works well with both production personnel and management; ability to talk to customers and/or suppliers.

Formal education

Bachelor’s degree in related discipline

Combination of education and experience shall also be considered for requirements.

Ahlstrom is an Equal Opportunity Employer.

Equal opportunity is a sound and just concept to which we are firmly bound. Ahlstrom will not engage in discrimination against, or harassment of, any person employed or seeking employment with our company based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, non-disqualifying disability, status as a protected veteran or other characteristics protected by law.

About Us.

Ahlstrom is a global leader in combining fibers into sustainable specialty materials. Our purpose is to Purify and Protect, with Every Fiber, for a Sustainable World. We aim to be the Preferred Sustainable Specialty Materials Company for all our stakeholders. Our Filtration and Life Sciences, Food and Consumer Packaging, and Protective Materials segments, along with the Performance Materials Cluster, address global trends with safe and sustainable solutions. Our net sales in 2025 amounted to EUR 2.9 billion and we employ some 7,000 people.

Read more at